SERVICE ADMINISTRATOR- GERMAN SPEAKER
RIAN&Partners is a new, fresh concept in the recruitment and selection process of personnel, personnel training & organizational development.
RIAN&Partners combines, in an intelligent and friendly manner, over 30 years of our partners’ previous experience in the HR management for the industrial environment with passion and determination – patterns engraved to every assigned project.
Integrity and high professional ethics are the core values we believe in, values that have settled their home at RIAN&Partners. Moreover, we believe wholeheartedly in optimism, flexibility and ‘’out of the box’’ solutions. That’s who we are!
•German and English proficiency;
•One year of previous experience, preferably in an administrative/ back office role;
•Excitement in developing a career in a multinational environment;
•Experience in working in a team to achieve common goals and Service Level Agreements;
•SAP or similar ERP experience is preferred.
•Books quoted reactive service orders;
•Books service contracts, service projects, additions, deductions, escalations and terminations;
•Deals with any contract changes requests such as bill to/ sold to/ billing frequency requests/ Purchase Orders updates;
•Deals with any contract specific items as agreed;
•Produces contract related invoices and ensures all contracts are fully billed in line with contract billing frequency and the standards within the company;
•Resolves invoice disputes, action required credits;
•Books all projects and variations in line with scorecard targets and expectations;
•Provides various reports from the SAP and the business warehouse system including reports to show status of purchase orders per project;
•Raises services entry sheet for sub contract works when required;
•Creates credit notes when required to resolve disputes.