Citrix Specialist

We develop revolutionary digital solutions that leverage next generation technologies - AI, blockchain, machine learning, IoT, AR, VR, bringing to life amazing user experiences. It’s people who make software, not robots – and many companies tend to forget that. We are social creatures, and we want to work together on things that are meaningful to us, in ways that make us become better and better each day.

Language skills: English advanced
Experience with Citrix tools (e.g. XenApp, XenDesktop, Provisioning Service), Windows Operating Systems (especially Windows Server)
Basic knowledge of VMware vsphere Hypervisor
Quick learner
Ability to comprehend and respond to process changes, exhibit adherence and make judgmental decisions
Ability to communicate effectively with audiences of varying technical aptitudes
Ability to structure, draft and review technical documentation
Ability to work under pressure and remain decisive.
Should be able to mentor junior member of the team.
Should act as a role model
Ability to conceptualize problems
Willingness to learn new things and technologies
Flexible if workflow is changing
Fluent English (spoken and written)
Communicative competence (pro-active)
Team player
A very positive attitude towards life
Highly motivated

Nice to have:
ITIL Certified
Training skills in order to mentor junior team members
Ability to conceptualize problems
Ability to work under pressure and remain decisive
Proficient in at least 1 programming/scripting language — Power Shell.
Experience with backup tools such as Tivoli TSM
Experience with system monitoring tools and analyzing results
Bachelor degree, with a technical major such as Engineering or Computer Science
Experienced in configuration of deployment pipelines and comfortable with version control systems (Git, GitHub)

Responsible for uptime, performance, reliability, scalability, security and high availability of infrastructure machines
Troubleshoot performance issues, configuration and apply fixes
Create scripts in order to automate certain tasks
Perform tasks necessary to fulfill service level agreements with end users regarding Citrix-served application availability based on Technical Manual or KB documentation.
Perform and test system configuration backups and restores to ensure system recovery from outages or errors
Review and deploy new Citrix patches and software updates according to best practices
Anticipate, mitigate, identify, troubleshoot, and resolve software problems on Citrix servers and client access software
Application provisioning
User provisioning
System patching and maintenance
Daily system health checks
Environment maintenance
Changes in Client Environment
Reporting and Documenting
Participate in regular internal and external status meetings
Recommend process and tool improvements
Interface with other systems, networks, and operating system environments