Customer Service Representative with ENGLISH - Bucharest

Angajator: Competence Call Center
Domeniu:
  • Customer support - Client service
  • Educatie - Training
  • Turism
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 19.08.2017
    Scurta descriere a companiei

    Be part of the CCC success story!

    All of our 5000 colleagues in 8 countries offer high quality customer service for well-known international companies from different industries - ranging from service & information hotlines over booking & order hotlines to technical support.
    Competence Call Center is an expanding company focused on outsourcing services with 16 locations in Berlin, Bratislava, Bucharest, Brasov, Istanbul, Leipzig, Dresden, Vienna, Izmir, Biel, Essen, Gdansk, Izmir, Dortmund and Paris.
    Competence Call Center offers communication solutions for well-known national and international companies.

    This makes us part of a future-oriented industry in which every single employee profits from our sustainable development.

    CCC este una dintre companiile de top din Europa care ofera servicii de customer care de cea mai inalta calitate. Cei peste 5.500 de profesionisti din cele 16 locatii ale noastre din 8 tari diferite ofera servicii internationale de customer service la cel mai inalt nivel.

    Cerinte

    - Native or near native language proficiency in ENGLISH
    - Excellent spoken and written communication abilities
    - Customer orientation and problem-solving abilities
    - Demonstrated analytical skills and attention to details
    - Adaptability and capacity to easily find solutions
    - Good PC operating skills and typing speed
    - Availability for working in shifts
    - Proactive attitude and team spirit

    Responsabilitati

    We are looking for competent persons to fill in customer care agent vacancies within an inbound project. Understanding your clients' business is an integral part of your role.
    Offering information, solutions and counseling to customers regarding the company's services.
    Compliance with company regulations with regards to Data Protection and Information Security.

    Alte informatii

    What we offer:

    - Stable job: Permanent labor contracts
    - Attractive salary package and language bonus
    - Meal tickets shall be granted monthly
    - Private medical insurance coverage
    - Flexible schedule: full-time or part-time jobs
    - Personal and professional development
    - Working environment at international standards
    - Special discounts provided by our partners in different industries (Banking, Gym & Fitness)