Customer Service Representative Italian -Sibiu

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Angajator: Arvato Services
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Sibiu
  • Actualizat la: 20.07.2017
    Scurta descriere a companiei

    Arvato is a wholly-owned subsidiary of Bertelsmann AG and since the opening in Romania in 2010, the company has grown fast now having sites in Brasov, Sibiu and Cluj-Napoca where they offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.

    Arvato is a leading European BPO provider. Over 70,000 employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains.


    • Native or near native language proficiency in Italian language
    • English proficiency and comprehension
    • Excellent spoken and written communication abilities
    • Customer orientation and problem-solving abilities
    • Demonstrated analytical skills and attention to details
    • Adaptability and capacity to easily find solutions
    • Proactive attitude
    • Team spirit
    • Good PC operating skills and typing speed
    • Availability for working in shifts
    • Available for training in Brasov


    • Client support by means of phone/ email/ chat
    • Offering information/ solutions/ counseling to customers regarding the company’s services
    • Promoting the products and services of the company by means of knowledge, attitude, information
    • Documenting all operations in the company’s database, according to the work procedures
    • Compliance with company regulations with regards to Data Protection and Information Security

    Alte informatii

    Our Offer:
    • Attractive salary package
    • Working in a young motivated team
    • Personal and professional development
    • Working environment at international standards

    Only the selected candidates will be contacted for further interviews.

    The position is available in Sibiu.