SAP FI - Accounts Payable (AP) Support Analyst

Angajator: Accenture
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 28.06.2017
    Scurta descriere a companiei

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
    We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
    We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 394,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

    Consulting
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    Technology
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    Digital
    • Cluj-Napoca - Sigma Business Center, Republicii St., No. 109
    • Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A
    Operations
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Timisoara - City Business Centre, Brediceanu St., No. 10
    • Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C



    Cerinte

    Requirements:

    Implementation or support experience in the following modules of FI-AP:
    - SAP FI - Accounts Payable (AP);
    - Master Data;
    - Invoicing & credit note processing;
    - Down payment Processing;
    - Bill of Exchange Processing;
    - Withholding Tax;
    - Payment processing;
    - Reconciliation;
    - Reporting.

    Responsabilitati

    Job responsibilities:
    - Provide production support and user support in line with the Service Level Agreement (SLA);
    - Ensure compliance to the agreed-upon Service Delivery processes at all times;
    - Promote and sustain positive and productive work relationships with Client, Business Users and team members;
    - Provide guidance to Business Users to ensure that thorough testing is carried in resolving all call types;
    - Prepare Delivery Schedule and Capacity Planning for the module;
    - Identify and monitor major incidents requiring urgent attention and escalate accordingly, report progress in a timely manner;
    - Provide expert input into the design and implementation of new additions or improvements to existing solution;
    - Continually explore ways to improve service to the Client and communicate potential service improvement activities;
    - Personally lead resolution and incident management of complex problems and constantly strive to improve the quality of processes, programs and services;
    - Liaise with offshore technical resources and other external service providers as needed to ensure accurate and timely delivery or resolution of issue;
    - Perform root cause analysis and identify permanent resolution to avoid issues in the future;
    - Carry out Post Verification Testing (PVT) if and when requested;
    - Support team in achieving the team objectives.

    Alte informatii

    You will be responsible for supporting the existing solution as well as designing and implementing new small requirements as they arise. The role is part of the existing FI Team and is required to work closely with the Client and will be focussed on resolving user issues and queries in an efficient and timely manner. Where possible, opportunities for improvements, both procedural and system based should be identified and communicated.

    Additionally you will be expected to help maintain the existing excellent working relationship between Accenture and the Client by demonstrating expertise in the SAP system, good knowledge of the business processes and understanding of requirements.