TECHNICAL ANALYST

• Design in compliance with client standard of architecture, infrastructure and application;
• Definition of the architecture of the technical solution, aligning with architects/technical leaders of the respective Factories;
• Design of service integration flows between Mobile front-end and cross/local back-ends in line with omni-channel principle;
• Coordination of integration phase as focal point for front/back end Factories;
• Maintenance and running services;
• Incident Management (end to end analysis and resolution, monitoring and follow up according and leveraging to client processes and tools);
• Performance reliability, monitoring and alerting (definition of service performance indicator, monitor and control service performance, support the identification of performance / service events to be investigated, execution of test related to control system reaction to load / stress condition);
• Service maintenance and security (drive the identification, the analysis and the resolution of production bugs, management of existing vulnerabilities and proactive research of new security trends to make Mobile a secure channel while keeping increasing pace of demand);
• Documentation for the architecture, infrastructure and application design and technical solution (including integration flows, back end integration);
• Reports on incidents containing key information (event description, cause, adherence to SLA, business impact or associated risk, mitigation and target action, resolution time);
• Definition of service KPI, creation if dashboard leveraging on client tool and alert mechanism;
• Reports in general regarding the performance and security activities.

• Knowledge of software factories management
• Java
• Services Oriented Architecture
• Mobile user experience
• Business Analytics
• Business Process Management
• Social featuring and integration
• Cyber Security
• Innovative search tool bar enabling natural language search
• Remote customer interaction.

- Recognition of professional value
- Significant result-based bonuses
- Career plan that we build together
- Professional work environment
- Premium Plus health package
- Package for gym and massage
- Financial support for training on latest technologies and project management as well as professional certifications
- International projects for companies in FORTUNE 500