Hotel Reservations Executive with Italian and English
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Employer: | Temps |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 09.08.2017 |
Remote work: | On-site |
Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of an IT group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.
What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.
Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.
- Previous experience in the Travel/Hospitality industry is a plus;
- Excellent interpersonal and communication abilities;
- Proven negotiation skills;
- Detail oriented person;
- Problem solving approach;
- Planning and organising skills;
- Ability to work with tight deadlines;
- Team player;
- Positive and friendly attitude;
- English and Italian language - advanced level;
- Excellent use of MS Office package.
- Action all booking requests, cancellations and amendments quickly, efficiently and accurately.
- Input confirmations and update relevant systems.
- Where first choice hotels are not available, select and offer the best alternative according to price, standard and location.
- Develop good working relationships with Hotels
- Coordinate with Hotels and internal departments to resolve accounts queries and other discrepancies.
- Monitor allocation and booking situations for designated properties/areas and highlight to management any potential issues.
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