Italian Customer Support - Brasov
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Employer: | Computer Generated Solutions Romania |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 27.05.2017 |
Remote work: | On-site |
Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.
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� Proficient in Italian and medium English skills
� Able to work independently and efficiently to meet deadlines;
� Self motivated, detail-oriented and organized;
� Experience with hardware and software issues;
� Excellent communication (oral and written), interpersonal, organizational, and presentation skills
� Provide client support and technical issue resolution via phone and e-mail
� Installing and configuring computer hardware operating systems and applications;
� Troubleshoot system and network problems and diagnosing and solving hardware/software faults;
� Provide support, including procedural documentation;
� Respond within agreed time limits to call-outs;
� Work continuously on a task until completion (or referral to third parties, if appropriate);
� Prioritize and managing many open cases at one time;
� Establish a good working relationship with customers and other professionals
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