Help Desk Support - Italian Speaker
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Employer: | Randstad România |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 20.04.2017 |
Remote work: | On-site |
Randstad este lider global în recrutare și gestionare de personal. Încă din 2016, suntem prezenți pe piața din România, în București și în Slatina. Având un număr de peste 130 de consultanți, peste 300 de clienți activi și minim 3000 de angajări pe an, contribuim la evoluția pieței muncii din România și ne apropiem de obiectivul nostru global de a impacta pozitiv viața profesională a oamenilor care au nevoie de un loc de muncă până în 2030.
Requirements
- to be familiar with computer and smartphone functioning and all Internet browsers;
- IT background would be considered a plus;
- fluent in Italian language (B2-C1) and at least an intermediate knowledge of English (B1)
- willingness to travel to Italy (at least one month after the hiring)
- strong willingness to improve Italian language knowledge
- fast learning
- multitasking ability
- patience, politeness and listening skills
-Providing technical assistance to users of all Virtual Banking services for web and mobile channels.
In particular, the candidate will:
- Provide phone customer assistance in the execution of payment transactions (bank transfers, direct debits, payment of bills)
- Provide assistance in security profiles configuration
The company offers:
- Competitive earnings
- Great possibility to improve Italian language knowledge
- Language courses
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