Service Desk Level 2

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Angajator: Qualysoft
Domeniu:
  • Contabilitate Finante
  • Customer support - Client service
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 11.05.2017
    Remote work: On-site
    Scurta descriere a companiei

    The Qualysoft Group was founded in Vienna in 1999. As an independent IT consultancy and service company, it supports its international customers by providing tailored IT solutions that are both flexible and innovative. Its main focus is on providers of financial and energy services, industrial firms, media/telecommunications companies, and institutions from the public sector.

    Cerinte

    • Over 2 years of experience
    • Advanced English
    • Technical profile, bachelor degree
    • Proven experience in Linux/Unix administration and bash scripting
    • Technical background in SOA and middleware (installation and configuration) - WebLogic, Websphere, Tomcat or similar
    • Experience with at least 1 comparable project
    • Can manage customer facing responsibilities
    • Team player, good communicator, analytical thinking, problem solving orientation, capable to work under pressure
    • ITIL background or certification is a plus
    • asic knowledge of DB and querying is a plus
    • CCNA routing and switching certification is a plus
    • Experience in AIX administration is a plus
    Studies: University Degree
    Language: English
    Location: Bucharest

    Responsabilitati

    You will be working on a team that supports two global HR Systems supporting approximatively 240 users across 42 countries.
    The job holder in this role is part of a global support team, and will have responsibility for providing and/or facilitating the suite of support activities to users in multiple regions and shift work will be required in order to facilitate this. They will be expected to become subject matter expert in designated areas of system functionality.
    The successful candidate must not only have fluency in written and spoken English, but must also be able to demonstrate a clear understanding of the challenges that providing remote support to non-native English speakers encompasses.

    Alte informatii

    We offer you:
    Great location
    Flexibility
    International projects
    Work from home
    Flexible hours
    Professional growth, state of the art projects
    Smart, joyful team environment
    We care about your work/life balance
    Career plan
    Performance evaluation
    Hands-on trainings
    Premium Medical insurance
    Lunch tickets
    Competitive salary