Customer Service Representative

Angajator: Talent Stream
Domeniu:
  • Constructii
  • Customer support - Client service
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 23.08.2017
    Scurta descriere a companiei

    Talent Stream is looking to join forces and place candidates who:
    - Have minimum three (3) years worth of experience
    - Throughout their career, have achieved excellent results they are proud of
    - Are looking for the right organization where they can make a long-lasting, positive contribution

    Modern recruitment requires a higher degree of professionalism and client service standards which exceed the ones practiced today on the Romanian market.

    Cerinte

    - Bachelors degree in technical field / business, preferably with customer service experience
    - Minimum 3 years of experience in customer service field/ logistics/sales support
    - Feel comfortable to work in a typical engineering environment with a group of highly professional technicians
    - Strong operational and commercial competence, analytical, planning and organizational skills
    - Full working knowledge with MS Office and Internet
    - Working with SAP or SAP ByD is an advantage
    - Good written and communication skills, both in Romanian and English
    - Capacity planning, organization
    - Results oriented
    - Customer service orientation

    Responsabilitati

    - Act as a contact and provide support to all internal customers in the assigned: provide basic technical support regarding repairs and escalation of complex technical queries
    - Provide information about the status of repair and manage complaints
    - Ensure inbound transit is monitored and make sure that the tools arrive in due time in Regional Tools Service Centre
    - Act as a contact for external transport companies
    - Manage cycle and test counting as well as corrective & preventive measures for spare parts stock