Application Support with French

Candidatul ideal

Nice to have:

• ETL. Informatica experience;
• French skills, at least A2, higher level preferred;
• PL/SQL Solid code troubleshooting/debugging experience;
• Technology skills in Data warehousing and Business Intelligence practice.

Descrierea jobului

IBM is opening for its Premium client multiple positions available for passionate Technical Support Engineers.
For this project, IBM provides complete App. Development and App. Maintenance services for business partners.
Technical solution includes development, testing and SW deployment.
Activity : new development

Responsibilities:

As an Application support engineer you will manage the :
• 2nd/3rd level restoration, maintenance, configuration management of ETL solution deliveries;
• Code debugging;
• Preventive maintenance, platforms and application troubleshooting;
• Problem Management, Incident Management & Configuration management, including on call service outside business hours;
• Rollout acceptance for Minor, Major Releases and Canvass;
• Defect Management, trouble ticket handling within the agreed SLAs; accepting, planning and assessment/supervision of implementation of new enhancements (fixes and Change Request) in the customer network;
• Optimization & automation of workflows and activities;
• Creation, updates and maintenance of technical documentation.
As an IBM-er You will work at our offices in the City Business Centre Timisoara, Coriolan Brediceanu Street, 10. Positive work Environment; free German courses ; free French courses; flexible working hours, plus other benefits.

Descrierea companiei

IBM is the world leader in IT services and consulting, serving customers in over 180 countries. IBM’s solutions and services span all major industries, including financial services, healthcare, government, automotive, telecommunications and education, among others. It is the diversity and breadth of our portfolio - spanning hardware, software, services, research, financing and technology - that uniquely separates IBM from other companies in the IT industry.