League of Legends Gamer Support
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Angajator: | TELUS International |
Domeniu: |
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Tip job: | full-time |
Nivel job: | Student/Absolvent |
Orase: |
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Actualizat la: | 22.02.2017 |
Remote work: | On-site |
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.
TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.
Quest starting requirements:
• Passion and experience in any MOBA game is a plus.
• Thorough and with a high completion rate of side quests.
• Friendly and helpful towards other newbie characters you may have encountered during your legendary conquests.
• Must have active skills “English written” and “English oral” maxed, and be able to use them to solve any quest that may arise and a minimum B2 level for one of the following: French, Italian, Polish or Czech
• As a true gamer, availability should be from Monday to Sunday until midnight.
• Outside of the game, high proficiency in Microsoft Office applications.
Responsibilities:
• Respond to player inquiries in a timely and professional manner through a ticket-based support system and do everything in your power to make the experience a positive one
• Investigate and resolve account-level issues with a superb attention to detail
• Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
• Provide feedback on the various tools we use to improve efficiency.
What we offer:
Stable job - we offer permanent labor contracts
International career - we offer regular training and international career opportunities
Multilingual exposure - we serve international clients daily – join us and improve your spoken and written language skills with native speakers
Positive environment - we care about the well-being of our employees, invest in their development, encourage fun and team building initiatives
Community projects – we run CSR (Corporate Social Responsibility) events all year long. Make the world better, together with us!
Private medical insurance coverage – we work with one of the best suppliers, Regina Maria Medical Center where you will benefit from a Professional package
Meal tickets shall be granted monthly
Special discounts provided by our partners in different industries (Banking, Telecom, Gym & Fitness)
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