Senior Software Support Engineer

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Employer: P.I. Works
  • Telecommunication
  • Job type: full-time
    Job level: > 5 years of experience
  • Updated at: 10.01.2017
    Short company description

    P.I.Works provides performance monitoring and optimizaton services for wireless operators. P.I.Works improves the customer experience and capacity efficiency by using its proprietary tools for delivery of its services.


    * Good knowledge and experience in database architecture. Good SQL skills.
    * Software development experience (C++, C#, Java preferred) and .Net Framework knowledge.
    * Experience of using server hardware and server operating systems.
    * Technical understanding of 2G/3G/4G mobile technologies, including RAN standards, architectures, protocols, and services.
    * Experience with various vendors OSS.
    * Good leadership and communication capabilities and experience.
    * Advanced English to facilitate communication between members of the teams and customers.
    * Ability to work on multiple tasks at the same time.
    * Well organized, detail-oriented and self-motivated.
    * Strong capability to drive for results.


    * Handle tasks to ensure P.I. Works solutions continuous functioning within SLA terms. * Be able to handle customer requirements related with the P.I. Works products and solutions.
    * Coaching to junior engineers.
    * Share knowledge by verbal and written communication (internal support meetings, training sessions, documentation).
    * Be able to describe problems/issues and give a technical analysis.
    * Participate to projects by installing, configure, tests and integrate the implemented solutions.

    Other info


    * Great projects and the chance to work in a professional environment
    * A friendly and enthusiastic team
    * Professional training courses and certifications
    * Lunch tickets
    * Private medical services at Medicover
    * Travel expenses
    * A day off for your b-day
    * Annual team building and monthly team outgoings
    * Refreshments on the house
    * And many other challenges that are to be discovered