IT Support Level 1 with French @Genpact Buharest

Acest job nu mai este activ!

Vezi toate job-urile Genpact active.


Vezi toate job-urile IT Support Level 1 with French @Genpact Buharest active pe Hipo.ro

Vezi toate job-urile in IT Hardware active pe Hipo.ro

Vezi toate job-urile in IT Software active pe Hipo.ro

Angajator: Genpact
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 16.10.2017
    Scurta descriere a companiei

    Cerinte

    What are we looking for?

    An advanced French level is mandatory and you will also need a good level of English to do the job right.
    You will work as part of a large and friendly team so it�s important to be a team player.
    We like customer management skills as well as a keen eye for details and problem solving attitude.
    And we will value your willingness to learn!

    Responsabilitati

    What will your job be about?

    How about being the single point of contact in IT matters, for your client? Be it phone, chat, e-mail or ticketing platforms your support is highly valued and appreciated! You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe.
    How can you make a difference? Understand your customer�s needs and exceed its expectations with a friendly and can-do attitude.
    - Providing support for user requests around hardware, software, network and service issues
    - Coordinate incident resolutions with Level 2 and Level 3 staff
    - Logging and keeping records of user queries

    Alte informatii

    Who is Genpact?

    We welcome you to be our next Genpacteer!

    Genpact stands for “generating business impact. We are the largest international provider of business services in Romania. We architect the Lean DigitalSM enterprise through a unique approach that reimagines our clients middle and back offices to generate growth, cost efficiency and business agility. Our hundreds of clients include more than one-fourth of the Fortune Global 500. We have grown to over 70,000 people in 25 countries, with over 4500 colleagues in our European centers.
    If you want to find out more about Genpact and how you can Learn. Grow. Succeed., visit our career website YouYourself.

    Our Romanian offices are located in Bucharest (Iride Business Park, Pipera) and Cluj-Napoca (United Business Center).