Enterprise Support Jr. Project Manager

Bitdefender is a global security technology company that provides cutting edge end-to-end cyber security solutions and advanced threat protection to more than 500 million users in more than 150 countries.Since 2001, Bitdefender has consistently produced award-winning business and consumer security technology, and is a provider of choice in both hybrid infrastructure security and endpoint protection. Through R&D, alliances and partnerships, Bitdefender is trusted to be ahead and deliver robust security you can rely on.

The Enterprise Support and Services team based in Bucharest is looking for a new young and enthusiastic member!
As a Jr Project Manager within this department, you will be reporting directly to the Senior Project Manager for Professional Services. You will oversee and provide project support to internal and external customers in delivering high-service quality and satisfaction.
You will be responsible for project administration and support and oversee the completion of project tasks and monitor project progress using management process standards.
You will be required to work on problems, while balancing a large workload in a fast paced environment. The right person will also be comfortable interfacing with clients and managing intricate and sensitive client relationships, ensuring they are fostering these relationships until resolution has been reached.
We expect the ideal candidate to contribute to our positive team culture by sharing our values: outstanding service to our customers, partners, and each other; respect, accountability, and excellence in everything we do.
You will be required to work closely with the enterprise support engineers, as well as security or sales experts, in a youthful and competitive environment, which will enrich your experience and broaden your perspective.

Requirements:

 Project management and business research, organizational skills and attention to detail;
 Can communicate clearly and concisely with diverse audiences, in both oral and written contexts and are comfortable giving and receiving feedback;
 High standards and an eye for errors and inefficient processes position;
 Uses best practices and knowledge of internal or external business issues to improve products or services;
 Solves complex problems; takes a new perspective using existing solutions;
 Works independently; receives minimal guidance;
 Acts as a resource for colleagues with less experience; may direct the work of other staff members;
 Contributes continually to process improvements;
 Typically resolves complex problems or problems that do not have routine solutions;
 Fluent in both written and spoken English;
 Excellent verbal and written communication skills, quick learner, dynamic, energetic and customer-oriented;
 Fluent French/German represents an advantage;

Responsibilities:

 Monitor work efforts, assign resources, delegate tasks and report progress to senior managers and various stakeholders;
 Produce quality, secure and resilient designs, flows and supporting documents for new or improved services, for current and future professional services requirements of the organization;
 Offer support for improving project administration processes by identifying inefficiencies and recommend solutions;
 Monitor projects inside the department with weekly reports to Senior Project Managers
 Build strong relationships with internal teams: marketing, product delivery, product management, and documentation;
 Ensures project results meet requirements regarding technical quality, reliability, schedule and cost;
 Monitors performance and recommends schedule changes, cost adjustments or resource additions;

Bitdefender is the creator of one of the world's fastest and most effective lines of internationally certified internet security software. The company is an industry pioneer, introducing and developing award-winning protection since 2001. Today, Bitdefender technology secures the digital experience of around 400 million home and corporate users across the globe.

Top international testing organizations and world-renowned software reviewers acknowledge Bitdefender as the world’s most effective antimalware solutions. In January 2014, Bitdefender has won both awards from AV-Test, becoming the first solution to be named “Best Protection” and “Best Performance” at the same time. Bitdefender’s latest line of products also won the title of “Best Antivirus of 2014” and two Editor’s Choice awards from PC MAG, and CNET has also named Bitdefender its 2013 Editor’s Choice, that confirmed its leadership status among security products.
More information about Bitdefender's products is available from the company's security press room. Additionally, Bitdefender publishes the HOTforSecurity blog, where readers can find stories from the underworld of internet fraud, scams, malicious software - and gossip.