Entry Level openings for DUTCH speakers

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Angajator: Accenture
  • Customer support - Client service
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 11.12.2016
    Scurta descriere a companiei

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Cluj-Napoca - Sigma Business Center, Republicii St., No. 109
    • Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A
    • Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1
    • Timisoara - City Business Centre, Brediceanu St., No. 10
    • Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C


    - Student or young graduate
    - Fluency in Dutch and English
    - Excellent communication and interpersonal skills
    - Problem solving and analysis skills
    - Customer service orientation, self-motivated, reliable, proactive
    - Attention to details, team player


    Description of the HR project:

    -Administrative activities (pre-employment checks, new hire paperwork, onboarding, day one activities; CV screening);
    -Employee Lifecycle activities: hire (employment contracts), personal data changes (bank account, marital status, address), job data changes (promotions, transfers, maternities, expats, part time-full time), exit (resignation, redundancy, retirement), compensation & benefit (enrolling the employee to medical/life insurance, meal vouchers etc);
    -Reporting, Mass Uploads, Position Management.

    Description of the Warranty Claims Assessment project

    The Warranty Claims Assessor is responsible for reviewing selected warranty claims submitted by dealers and evaluating for appropriate payment.

    - Assess and process electronically submitted warranty claims
    - Resolve dealer issues and answer questions submitted through an electronic communication system (SAP)
    - Receive and assess claims, according to the procedures in force
    - Conducts quality check for own work
    - Transfers claim/ticket to responsible party for resolution, when needed
    - Communicate with the dealers and ofer assistance, when needed (only written interaction)

    What will you get?
    - Competitive salary and performance bonuses
    - Attractive benefits package: public transportation, medical services, private pension, life insurance, gym, free access to an online library, meal vouchers
    - Trainings delivered in classrooms or online
    - Chance to become a subject matter expert for complex processes
    - Possibility to practice your language skills with native speakers
    - Opportunity to work with top clients on large projects
    - Dynamic, international working environment