Order Management Scheduler, EMEA
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Employer: | Honeywell |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 05.07.2015 |
Remote work: | On-site |
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
Requirements
If you have:
• BA degree or equivalent experience;
• Minimum 2 year hands on experience in; customer service/order administration, project management or customer facing (internal or external) IT or sales environment, including close liaison with account managers, customers and partners in a mixed, go to market model;
• Good interpersonal skills with a confident professional telephone manner. Strong communication skills are essential;
• Proactive business account management experience, preferred;
• Strong work ethic, integrity, accountability, honesty and positive attitude;
And also your current skills include:
• Excellent knowledge, exposure to and experience of SAP. This must include the ability to understand and be familiar with order entry, stock availability and allocation. Also to be familiar with reporting analysis linked to the supply chain/procurement POSO (purchase order, sales order) process.
• An understanding of supply chain processes and procedures (ideally Honeywell specific)
• Demonstrable ability to interface and gain cooperation with Customers, sales people, and key stakeholders of Inter-functional departments;
• Computer literate with excellent competency in Windows.
• Ability to multi-task and prioritize, producing excellent quality work in a fast paced environment;
• Detail oriented with good organizational and time management skills;
• Team player with strong sense of responsibility;
• Able to make independent decisions within guidelines;
• Ability to adapt to change easily;
• Self-motivated with a minimum level of supervision required;
• Ability to meet very specific deadlines;
Languages:
• English: mandatory
To have a better understanding of the company check out the links below:
Link to One Honeywell Culture video from Honeywell YouTube Channel: http://www.youtube.com/watch?v=CcMf_TFS0kA.
Link to join Honeywell’s Talent Network: http://careersathoneywell.com/en/newsletternew.
Link to career site: www.careersathoneywell.com.
Have you ever imagined working as a detective and solving mysteries? Are you capable of doing an independent activity with minimal supervision? Are you proactive and enthusiastic? Then this is definitely your chance.
Come and join our Honeywell Order Management team as we are looking for a new member who can take over the Order Management Scheduler role.
Your responsibilities will include:
• Run daily reports to review all orders entered into SAP (from prior day).
• Work with Forecasting and ISC teams to “pull in” and schedule free stock, available to ship against ASAP/immediate ship or “no date” types of customer sales orders. Maximizing in month/quarter revenue.
• Run daily reports to review scheduling date improvements to internal inbound Purchase Orders, then rescheduling any these changes to all associated ASAP/immediate ship or “no date” types of customer sales orders. Maximizing in month/quarter revenue.
• Liaise closely with Forecasting and ISC teams to ensure synchronization on forecasted opportunities and end of month/quarter revenue targets.
• Daily monitoring of pending and open order requests to follow-up and resolve issues with inter-functional departments such as finance, pricing, procurement buyers and sales teams;
• Act as liaison to Configuration Management team to identify materials which need to be added or changed in SAP and the Price Guide;
• Initiate escalation process for problem resolution or short turnaround timeframe requests;
• Escalate issues which cannot be resolved within standard timelines to Team Lead;
• Act as a (support) contact to accept material orders from customers via fax EDI and email;
• Review order requests against defined set of requirements to determine compliance – this includes sell/ship/bill authority, validity of requested pricing and financial terms, delivery terms and material availability;
• Answer customer inquiries and effectively communicate HON’s processes and procedures for clear understanding;
• Accurately enter orders into SAP system for fulfillment within a specified timeframe from receipt;
• Support sales efforts on any special projects as directed by sales operations management;
• Utilize skills and knowledge to make recommendations that enhance existing programs, processes, systems and services;
• Attend department training for continued learning and personal development;
• Any other ad hoc requests from Team Leader/Supervisor.
You will also have the opportunity to interact and maintain a good relationship with the following departments: Sales, ISC, Sales Excellence, Human Resources, IT, Finance.
Only suitable candidates will be contacted.
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