Backup Engineer

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Employer: Cegeka Romania
Domain:
  • IT Hardware
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.02.2018
    Short company description

    With over 4000 employees, Cegeka is one of the most important independent ICT providers in the Benelux (Belgium, the Netherlands, and Luxembourg). We help our customers with the development and implementation of applications, infrastructure, managed services, outsourcing, user support, desktop management, technical on-site support and consultancy. With our own data centers in Belgium and the Netherlands, we are ready for the future and for new business models, and so are our customers.

    In addition to the offices in Belgium, Netherlands, Italy, Poland, on the Romanian Market, Cegeka has two offices: one in Bucharest and one in Iasi, with more than 400 employees.
    We have 3 Business Units: SOFAR – Software Factory Romania; CGMS – Cegeka Global Managed Services Center; STAID - Shared Technology and Infrastructure Delivery.

    At SOFAR, our division that deals with software development, the highest number of employees consists of Java, .NET, PHP, Mobile, SharePoint, Computer Vision, Blockchain Developers, reason for which main recruitment focus for this division is also placed on similar profiles.

    At CGMSC, our division that deals with infrastructure management, most of the employees are involved in support activities on various environments and technologies, among which we can identify Windows Servers, Linux/Unix, Citrix, VMware etc.

    Within STAID, we provide technical support and tools’ configuration through multicultural teams (Romanian and Belgian), that work with and on Networking, Python, MSSql or various security platforms.

    Are you authentic, involved, committed and eager to learn? Then you are the best fit to our team of professionals.

    We are eager to meet you and answer your questions. See you soon!


    Requirements

    2+ years experience in a similar position
    Knowledge of Server operating systems:
    Basic knowledge: Windows 2003 & Windows 2008 (R2) & Windows 2012
    Basic knowledge: Linux/Unix
    Active Directory, DNS, DHCP
    TCP/IP & communication: LAN/WAN/VPN
    Knowledge of Backup Storage architectures
    Knowledge of Commvault and/or HP Dataprotector and/or Legato Networker (is considered a plus)
    Strong desire to work in a collaborative environment
    Demonstrated ability to identify process improvement opportunities, demonstrated knowledge of change management
    Ability to adapt quickly to constantly changing business priorities
    Essential networking knowledge
    Professionalism
    Passion for IT and strong interest in self-development
    Strong team spirit, initiative and involvement
    Punctuality and flexibility - Schedule adherence is one of the objectives of your activity and it will be taken into account during your performance evaluation
    Ability to listen, learn and improve
    Excellent English skills, both written and verbal
    Willing to travel

    Responsibilities

    Second line support in the Data Management team
    Daily collaboration with both local and Belgium teams
    Checking and configuring backup jobs to safeguard our customer’s data
    Executing restore data tickets
    Analysis of support requests
    Timely updates for every support request assigned to your group
    Accurate ticket documentation of the support request and troubleshooting steps taken
    Ownership and responsibility for all tickets assigned to your queue
    Creation of change & maintenance requests prior to implementations
    Maintenance of operational data management systems
    Creation and modification of technical procedures, manuals and processes for supporting projects
    Attendance in trainings and team meetings
    Participate in standby / on-call availability schedules
    Share knowledge with other team members and get involved in coaching and follow-up sessions with them

    Other info

    Offer (bonuses, benefits):
    Headquarters in the center of Bucharest (Victoriei Square)
    Flexible working environment within a dynamic team
    We leave you room to balance your work and private life - 22 days as annual vacation plus extra days in accordance to our internal policies
    Private medical subscription, you can choose from 2 providers
    Meal tickets
    Free Gym Subscription - fitness, aerobic, pool (according to internal policies)
    Massage within the company premises
    Team events (team-buildings, team hangouts, Christmas party, etc.)
    Relaxation room (foosball, darts, board games, X-box, etc.)
    Access to various training programs (soft and hard skills trainings, according to the internal policies)
    Continuous learning and improvement activities
    Long term career development programs
    Being part of a growing organization with Belgian roots