Content Writer

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

• Minimum of 3 years prior experience in content writing
• Bachelor’s Degree
• Strong, nearly native command of English language
• Write fluently in English, and have a good grasp of effective marketing communication techniques, and be able to learn the business landscape
• Superior English writing, editing and proofing skills, and ability to adapt to different styles. Preferably evidenced by samples of articles, more formal papers, less formal blog posts, and persuasive marketing copy
• Strong English verbal communications skills and ability to interact with all levels of stakeholders and technical resources
• Superior PC skills required, specifically, very strong Microsoft Word, and exceptional Excel and Powerpoint skills are needed
• Should know what to look for when researching topics, and have a good idea of what topics are current and of interest to buyers
• Detail oriented, able to work independently with minimal supervision, ability to work well with staff at all levels, and communicate clearly, concisely and professionally.
• Must be able to execute sound judgment with respect to competing deadlines
• Exceptional interpersonal skills, proactive working style and extremely organized
• Strong attention to detail, accuracy, accountability and deadlines, and proven ability to meet tight deliverable deadlines
• Able to work under tight deadlines and high pressure, and able to produce quickly and to deadlines
• A ‘can do’, positive attitude is a must
• HR and benefits experience a major plus
• A good understanding of the “profile” of decision makers in our field, especially how to write for CFOs and HR professionals a plus
• A good understanding of the current issues in the U.S. benefits/pension/administration/compensation fields a plus

Purpose of the role: This is an intermediate level position appropriate for a seasoned writer. This writer will be responsible for drafting, writing and/or editing content for collateral, including blog posts, podcasts, videos, overviews, sell sheets, case studies, newsletters, web content, social media pushes, marketing campaigns, white papers, event invitations, ads and more.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES

• Draft or “ghost write’ blog posts, and help revise and finalize
• Assist with ongoing development of sell sheets, brochures and case studies
• Draft or ‘ghost write” byline articles, and help revise and finalize
• Draft, revise, assist in finalizing white papers
• Take technical and complicated material and quickly create, update and rewrite content to reflect the needs of various audiences
• Provide editorial direction in developing compelling content and thought leadership pieces, and manage the content development process including idea generation, timelines, and brand review
• Interact and communicate, by phone and by email, with consultants and thought leaders to clearly and effectively discuss and interview the consultant to get the background needed to draft and edit pieces
• Reposition content quickly for different audiences/purposes
• Write and edit content for Web

You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title “Content Writer”.