Team Leader Customer Quality Engineering

Our Quality department in Brasov is looking for a new colleague to join the team!

What you will do as a Team Leader Customer Quality Engineering:

• Lead and manage the customer quality engineers in order to achieve team goals and objectives;
• Coordinate customer complaints using quality tools (8D, 5Why, Ishikawa, FMEA);
• Follow-up of the corrective actions established together with 8D team;
• Be responsible to make the Risk Assessment: impact levels to customer, plant, Business Unit and Corporate;
• Be responsible to initiate the Task Force Meetings based on assessed risk level;
• Monitor Customer Performance Rating / Score Card: Analyze score card and coordinate improvement plan;

What will you need to succeed:

• University degree in engineering/ alternative economics;
• Minimum 4 years experience in leading teams and proven experience in Customer Quality;
• Fluent in English language (written and spoken);
• Knowledge of analysis tools (e.g. OBD, FFA).

What we offer:

• Integration program - we will make sure your integration into the team is as smooth as possible;
• The 13th salary - December is the month of gratitude and appreciation, and we want to show it to you by offering the 13th salary, just in time for the winter holidays;
• Meal tickets with a value of 40 ron/working day;
• Canteen - take a break and enjoy a hot meal in our canteen. We offer you a daily subvention;
• Medical subscription and on-site medical office - you will benefit of a premium medical subscription through the Regina Maria network;
• Vacation days - we truly believe in long time partnership and that's why, starting with your 3rd year within the company, we offer you 1 more day of vacation according to your seniority in the company;
• Discounts - you will have access to more than 2700 discounts through Benefit platform;
• Trainings and certifications - your learning journey will include technical and soft skills trainings to be a pioneer in your field;
• Bookster - Are you a passionate reader? Then you can borrow your favorite books from the Bookster Library;
• Professional Development - we encourage our colleagues to grow inside our organization by accessing the available opportunities;
• Mobile work - Our "Mobile Work Policy" gives our employees the opportunity to achieve the best possible balance between work and their private life;
• Relocation package - if you are located outside of Brasov County and you want to move here, we provide a relocation bonus, paid with your first salary;
• Referral bonuses - Encourage your friends to join our electrified future and we will reward you with a bonus;
• Unforeseen situations - we offer you additional vacation days in case of unfortunate events;
• Birthday - We encourage you to celebrate your birthday with your loved ones by offering a paid extra day of vacation.

Working Time: Full time

Your Contact Partner: Georgiana-Eliza Ungureanu