Team Leader Soft Collection

Cine suntem:

Esti interesat sa te alaturi unei banci altfel, cu o abordare inovatoare si o cultura moderna?

tbi, este una dintre cele mai profitabile banci care se dezvolta intr-un ritm alert. Suntem o banca cu un background de succes care functioneaza ca un start-up, mereu in cautare de noi oportunitati pentru a ne dezvolta. Cum facem acest lucru?

Contributia principala la succesul nostru o au oamenii din tbi. Echipa noastra este ghidata de trei trasaturi distinctive: curaj, pasiune si atentie, fiind deschisi sa iasa din tipare si sa redefineasca banking-ul.

Cei care lucreaza in tbi bank sunt extrem de multumiti - 80% dintre ei ar recomanda cu incredere tbi ca angajator pentru prieteni si familie. Echipa noastra se implica in proiecte ambitioase pe termen lung si este ghidata de o determinare constanta de a-si dezvolta potentialul si cariera. Suntem dedicati si incurajam invatarea continua si luarea de decizii. Iar acestea nu sunt simple afirmatii corporatiste, ci reflecta experientele autentice ale colegilor nostri.

What you’ll need to succeed:
At least 3 years of experience in coordinating collection activities. Minimum 1 year experience in banking. Very good knowledge of the MS Office package. Performance oriented. Positive attitude and open to new experiences. Skills in planning and reporting. Professionalism, team and customer orientation.

​What You’ll do:
Supervises daily activities of the collection agents and ensures that they fulfill their operational objectives. Provides constant support to team members (feedback/coaching) in order to improve their performance. Identifies the needs to carry out the activity in optimal conditions and communicates these needs directly to the superior. Actively participates in the staff recruitment process and has a decision-making role in their selection. Maintains communication, provides support and feedback to external partners and ensures the smooth running of the operational processes carried out by them. Prepares reports related to the activity of the internal agents/external partners regarding their performance. Actively participates in setting the collection strategy and ensures its implementation in the activity. Organize regular meetings with team members/external partners, to discuss the achieved performance and new or ongoing projects.

What we offer:
Seize the opportunity to grow your career. Engage in exciting and meaningful work. Get recognition for your work and attitude. Become part of a large, friendly and supportive team. Get additional private health insurance. Stay Chill, Bite into Thrill: Our Fresh Fruits/Ice Cream Program. Relax and Recharge: Our Weekly Office Chair Massage. A World of Friendly Faces: Join Our Passionate Multinational Team and Talk to 16+ Nationalities at tbi bank . Bring Your Furry Bestie: Let's Make Work Pawsome .

Visit our Career Page to learn more about what makes us different.


If this sounds like something you’d be interested in, we'd love to hear from you!

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on the tbi Career page.
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