Customer Quality Engineer

Noi suntem Trenkwalder, unul dintre cei mai puternici jucători ai pieței de HR din Europa Centrală și de Est. Atât obiectivele noastre, cât și acțiunile, vorbesc despre oameni, povești de succes și o piață a forței de muncă mai bună.

Unde ne găsești:

Sediul nostru din București:
Calea Griviței nr. 82-98, Sector 1, București, Cod Poștal 010705

We are looking for a Customer Quality Engineer for our client, a leading global supplier in Automotive Industry

Skills and Qualifications:

- Technical University degree
- English - Advanced level
- Technical drawing skills

Responsibilities:

- Responsible for processing customer complaints in the BABTEC system within 24 hours of receipt and informing the relevant department/segment members.
- Responsible for coordinating complaint analysis with the production department to ensure swift and efficient resolution.
- Responsible for gathering necessary information to resolve and close customer complaints within 10 working days of receipt.
- Responsible, alongside the production quality department, for defining and implementing additional controls and sorting activities.
- Provides updates on the status of quality complaints received from customers.
- Responsible for maintaining customer relationships.

Benefits:

- Meal tickets
- 13th salary
- Private medical insurance
- Free transportation
- Annual performance bonus; Loyalty bonus
- Holiday gift vouchers
- Professional development opportunities.

• Bonus de performanta
• Bonus anual
• Al 13-lea salariu
• Prime de vacanta
• Prime ocazii speciale (ex: Paste, Craciun, 8 mar etc)
• Abonament medical
• Decontarea transportului
• Short Fridays
• Tichete de masa
• Tichete de vacanta