Moderator de Continut pentru Limba Germana

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Employer: Genpact
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 10.04.2024
    Remote work: On-site
    Short company description

    We are Genpact

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

    Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

    Genpact in Romania

    With more than 4,000 employees in our Bucharest, Cluj-Napoca, and Iasi offices, we take pride in being the largest employer and talent developer in the business services industry. Our service portfolio includes eight domains: Finance and Accounting, Order Management, Procurement and Supply Chain, Sales Operations, IT Services, Customer Services, SOX Compliance, and Trust and Safety.

    On May 11, 2023, Genpact was awarded as the “New Entrant of the Year” at the PIN Awards Gala in Iasi, an award that celebrates its rapid growth and new presence in the region. On May 24, Genpact was announced as the winner of the Top Digital Transformation Services Provider award at the Romanian Business Services Forum & Awards 2023!

    On June 15, our team received multiple awards at the ABSL Gala in Romania. We are honored to have won the prestigious Business Leader in Customer Experience award for our Mystery Case Study, a solution that allows our clients to stand out in a competitive marketplace and forge enduring connections with their customers. Additionally, we secured 2nd place for Business Leader in Business Excellence and 3rd place for Business Leader in Talent Development.

    Genpact Romania was recognized as the third most desired employer in BPO and shared services by Catalyst Solutions in 2022 and was also awarded by HR Club as the winner of the Human Resources Strategy category during the Gala of Awards for Excellence in Human Resources in Romania in March 2022.

    A constantly growing company

    Genpact is on the lookout for high-potential talent to join our growing teams in Bucharest, Cluj-Napoca and Iasi, or through our work from anywhere model. We offer our workforce a flexible work-life balance and enable them to work from the office, at home, or just about anywhere. Our diverse teams include foreign-language speakers in a variety of roles, such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement, Order Management, Ad Moderation and Content Moderation.

    Why Genpact?

    We’re committed to the relentless pursuit of a world that works better for people. Our entrepreneurial, inclusive culture gives our people the freedom and autonomy to experiment fearlessly, seize opportunities, and push boundaries to turn visions into realities by combining deep domain expertise with diverse perspectives. We’re looking for thinkers and do-ers. People with a natural curiosity, a hunger to keep learning and keep growing.

    We offer our workforce flexible work-life balance and a work-from-anywhere model. We empower our employees to upskill themselves for their current roles and their future career aspirations with Genome, our industry-leading internal learning platform. We also leverage our talent transformation initiative, TalentMatch, to match individual skills and job aspirations with existing and future job opportunities within the company.

    Work from the office, home, or just about anywhere

    We’ve reimagined and redesigned our business model into a hybrid one that allows our employees to work from anywhere within the geographies we operate in while we make use of our offices as spaces for social interaction and collaboration.

    In Bucharest, our office is located in the Hermes Business Park, a mere 300 m from the Pipera subway station. The entire building has been designed to keep our people engaged and efficient, with cozy lounges and social areas spread throughout, including 6 state-of-the-art relaxation rooms, 400 parking places, bicycle parking with showers and a kindergarten.

    In Cluj, the Genpact office is located in the Riviera Business Center One, and has 4 floors, 4 cafeterias, and 2 relaxation rooms.

    In Iași, we are in the heart of the city in the United Business Center 5. Our unique collaboration hub serves as a thriving workspace and meeting point for clients and employees working in remote capacities. This one-of-a-kind hub facilitates networking, workshops and events, fostering an environment of knowledge exchange and innovation.

    Interested? Find out more at careers.genpact.com.

    Requirements

    • Experiența anterioară în moderarea conținutului ar fi un avantaj

    • Diploma de liceu

    • Nivel avansat de limba germana, min C1.

    • nivel de engleză, min B2.

    Responsibilities

    • Examinați și analizați videoclipurile online, rețelele sociale, paginile web și conținutul publicitar pentru conformitate

    • Examinați zilnic conținutul care ar putea fi în text, imagine, audio, video sau alt format

    • Identificați conținutul care nu este în conformitate cu cerințele și semnalați pentru acțiune

    • Înțelegeți și rămâneți la curent cu politicile de conținut și liniile directoare împărtășite de client

    • Oferiți feedback pentru îmbunătățirea politicilor/instrumentelor/proceselor

    • Obține cunoștințe solide despre politicile adiacente și încrucișate și nu se limitează doar la politica atribuită

    • Instruiți alți membri ai echipei cu privire la sarcinile zilnice ori de câte ori este urgent și solicitat de manager

    • Efectuați sarcinile solicitate de manager pentru a vă asigura că sunt îndeplinite KPI-urile și toate metricile de performanță

    • Menține un mediu de lucru pozitiv în toate interacțiunile interne/externe

    • Dorința de a învăța și de a lucra la un proiect dinamic


    Important: această slujbă poate necesita revizuirea zilnică a conținutului online care poate fi extrem de flagrant/sensibil în natură, cum ar fi (dar fără a se limita la) violență explicită, autovătămare, abuz asupra copiilor și ura. vorbire.

    Other info

    Noi putem oferi:

    • Salariu atractiv;

    • Oferte de muncă stabile - contract de muncă

    • Lucrați într-un mediu multicultural și divers cu angajați din peste 30 de țări

    • Acces gratuit la platforma noastră de învățare premiată

    • Beneficii precum pachet medical privat, tichete de masă sau acces la programe de wellness

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