Front office operator

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Employer: Linde Gaz Romania
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Timisoara
  • Updated at: 01.12.2016
    Short company description

    Now opening in Timisoara Linde Global Services aimed to support regional operations for improvement of customer services and customer satisfaction. Linde Shared Service Center Timisoara will centralize and consolidate customer support front-office and back-office activities from business across Greece, Cyprus, Poland, Slovakia, Czech Republic, Hungary. Activities will focus on: order taking and order maintenance, customer asset and master data management, price and contract management, billing, dunning and debt collection, account receivables management.


    - excellent communication skills
    - Greek, Polish, Czech, Turkish language, at least intermediate level
    - computer skills Ms Office(word, excel, power point)
    - team player
    - organized and detail oriented person
    - customer focus
    - ability to meet deadlines against narrow deadlines
    - process, project and risk management
    - negotiation and conflict management
    - oriented towards continuous learning


    - intake orders from customers
    - post orders in the system, process data and follow-up products delivery
    - contact customers for clarifying payments
    - receive queries, post them into the system and resolve or forward queries
    - collect debts via phone