Team Lead Order Management - Competence HUB

Employer: Siemens Energy
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 27.04.2024
    Remote work: On-site

    A Snapshot of Your Day

    Support Global Order Management strategies and drive digitalization and automatization for Order Management, purchasing supply and shipping processes.

    How You'll Make an Impact

    Towards the team:

    - Co-Develop a service-focused Global Order Management Organization by being involved in the recruitment and integration process of new joiners

    - Provide motivation and leadership while coordinating a team of around +15 employees

    - Offer permanent support and information on all aspects to the team

    - Monitor and conduct periodic reviews on team's performance

    - Gather transparency on current load and resources across the Order Management and proceed with a balanced allocation strategy

    Towards the job:

    - Support Global Order Management strategies

    - Implement global footprint decisions for Order Management functions
    - Identify best practices in operations and foster process harmonization across functions

    - Manages escalations and complex cases with regards to the daily activity
    - Drive digitalization and automatization for Order Management, purchasing supply and shipping processes
    - Support multi-skilling and job enlargement as well as cross collaboration within Global Order Management and beyond
    - Foster innovation, growth and cost savings across functional groups
    - Identify, standardize and generate transparency on operational KPIs

    Towards the customers:

    - Represents the team in front of Channel Partners on different topics

    - Conduct regular feedback sessions with our Partners to make sure the team is delivering high standard services

    - Be proactive in identifying our customers' needs

    - Identify possible issues and act on improvement strategies

    Towards the direct manager:

    - Understand the Vision and act in achieving the big Goal given by the Head of the Department

    - Act as liaison in between the team and higher management by offering permanent perspective and information to both sides

    - Offer support to the Head of the Department with regards to the implementation of different strategies, projects, SOPs, etc. as well in regard to the organization of different events, activities, etc.

    What You Bring

    - Master's/ Bachelor's degree in Engineering, Business Administration, or related discipline
    - Experience / proven skills in job area & leading people (budget, repairs & production, order management, project management, global safety laws & regulations, people management, etc.)
    - Advanced experience in driving transformation and culture change in challenging environment coupled with an agile mindset
    - Experience in project/ order management and cost center management activities
    - Professional experience in ERP (e.g. SAP) and related processes/ interfaces of Order Management
    - Experience in execution of mid-size to large-scale, international projects and basic knowledge of the accounting policies and procedures
    - Hands on experience in managing productivity, profitability, growth and customer relationship
    - Working experience in an intercultural environment and the ability to travel time by time globally
    - Experience in Marketing and Sales or operations for non-consumer services and products
    - Knowledge about developing, coaching and motivation of self-organized teams
    - Fluent professional English language skills, German is a plus
    - Excellent team skills and leadership capabilities with effective communication, interpersonal and organizational skills to blend in a cross collaborating working team
    - Pro-active, astute and assertive in propagating excellent project delivery and quality initiatives
    - Conceptual thinking, analytical competence and skills of problem recognition and problem solving

    About the Team

    "Let's make tomorrow different today" is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable future.

    As a team, we believe that we can deliver better performance when we apply the strength of our differences and appreciate everyone for its individuality ??? We easily integrate, appreciate and make feel welcomed all new team members. Therefore, we are a fast-growing team, positive, solution-oriented, inclusive and open to new ideas and perspectives. We are waiting for you to be part of our great community!

    In our Business Unit we offer a broad portfolio of cutting-edge technologies, services and solutions for centralized and decentralized energy production.

    Within our Solution Organization we work on customized solutions for power plants, whether it is the most efficient conventional power generation, industrial application for process steam or heat generation, hybrid solutions including renewable energy and their integration or making big steps toward decarbonation with hydrogen producing plants or environmental friendly power generation on ships and barges.

    Who is Siemens Energy?

    At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we're also using our technology to help protect people and the environment.

    Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

    Our Commitment to Diversity

    Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character ??? no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

    Rewards/Benefits

    • The opportunity to engage in an exciting environment on challenging projects
    • Strong professional support and working with colleagues around the world
    • Professional development opportunities within the company
    • To be part of a growing function with a dynamic, informal and inspiring working environment in a position that entails a large responsibility

    #LI-AP4

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