Business Process Management Expert

GLOBAL LEADER IN INDIRECT PROCUREMENT

Our purpose is to transform non-strategic procurement costs into strategic company value – ‘non-core for you, core for us’.

- We unlock important client value derived from latest procurement technologies, collective purchasing power of our clients as well as leading market insights and domain expertise.

- We deliver tailored high-quality services based on understanding our client’s business and strategy. We adopt a client-centric approach which supports cultural match and business integration building trust for long term business partnerships.

- We apply latest risk, sustainability and social responsibility practices strengthening procurement resilience. This supports ethical operations, business standards and biodiversity whilst minimizing environmental impact.

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LinkedIn: Chain IQ Group AG
Instagram Chain IQ Group (chain_iq_group)

We are currently seeking an Expert to join the Group IT Team. The Business Process Expert needs to be a dynamic, highly client-focused individual with proven experience.

- 5 years + experience in a similar role
- Exceptional problem-solving skills.
- Ability to understand the business context and create clear process and procedures for the business
- Experience and an understanding of the end-to-end source to order process (S2O), SOPs, Organizational Change Requests and Work Instructions
- Demonstrable experience in project/process management.
- Experience in a Business Change environment or a business undergoing significant change.
- Competency in Business Process Mapping using tools like MS Visio.
- Good understanding of global and local data protection and EPrivacy laws.
- Lean Six Sigma and/or Business Change Management qualifications preferred, but not required.
- Experience in running complex projects at a Global scale involving multiple stakeholders
- Strong Microsoft packages skills, in particular PowerPoint and Excel
- Proactive - can flag and assist in resolving project issues (where appropriate)
- Is driven to complete tasks and can see the wider picture to assist with the successful delivery of the project
- Has good professional communication skills and a winning working attitude
- Loves working in a dynamic environment and can react quickly to changes
- Is collaborative and supportive with project members and stakeholders

- Maintain and optimize Chain IQ’s standard service catalogue for the end to end business processes according to the Chain IQ multi-client process house in collaboration with the business and peer functions
- Create business process designs and facilitate process changes in collaboration with the Procurement / sourcing solutions teams and system owners based on change requests (from clients or internal)
- Create and maintain S2O business process documentations (SOP's and Work Instructions and other standards) Support the definitions of business requirements for IT systems relevant for the execution of Chain IQ’s business processes
- Drive continuous improvement of business processes in collaboration with the Internal Controls Team
- Manage operational change requests (OCR) and take ownership of the corresponding process
- Educating business users for managing and operating business processes Leading process reengineering activities with the aim to continuously simplify, standardize and automate the standard processes for easier usage for the sourcers and the end users.
- Facilitate the master data and process transfer from the client to Chain IQ in collaboration with the Client Onboarding Team
- Support the Chain IQ functions with updated and easy to use templates for the standard processes
- Maintain End-to-End SharePoint for Multiclient Business Processes and ensure the availability and update of the standard documents for the operations

Chain IQ is a leading global independent indirect procurement service company providing strategic, tactical, and operational procurement services for its clients. Chain IQ operates from 6 main centers and 14 offices around the world – headquartered in Switzerland with hubs in Zurich, New York, London, Singapore, Mumbai and Bucharest to service more than 49 countries (including Germany, Poland, China, Hong Kong, Japan and Australia) and over 60 clients. Chain IQ’s growing team of 650+ experts is known for generating significant value via 3rd party spend management through volume bundling from its global clients, digitalization of procurement processes as well as achieving latest ESG standards.

In order to provide our clients continuously with an excellent service, we want to further strengthen our team and are therefore looking for an experienced Procurement Specialist.

• Bonus anual
• Asigurare medicala
• Training-uri
• Cursuri
• Certificari/Atestate
• Abonament Bookster
• Program de lucru flexibil
• Short Fridays
• Laptop
• Fun / Relax Area
• Tichete de masa