IT Application Support Specialist

Employer: METRO Romania
Domain:
  • Internet - eCommerce
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 11.10.2024
    Remote work: On-site

    Company Description

    METRO Cash & Carry is championing Independent Business. As the leading international player in wholesale trade and the largest sales line of METRO, we're passionate about helping over 20 million customers with 20 million different sets of challenges, ambitions and dreams. We're more than just a supplier; we are trusted relationship builders who understand and anticipate our customers' needs. And we bring unique food expertise, outstanding global insights and decades of experience to make sure they have the best products, services and technologies to succeed.


    Job Description

    Your responsibilities:

    • Create and monitor change request/ business requests for local and corporate applications;
    • Provide support and ensure user acceptance tests for ERP / checkout systems;
    • Identify and solve the technical or functional errors (incl. by addressing them to service providers);
    • Create a full suite of requirements, business, technical and non-functional together with all stakeholders;
    • Ensure Business - IT alignment across projects.

    Qualifications

    Your profile:

    • Degree in Computer Science or comparable qualification;
    • Good knowledge of relational databases and SQL - PL/SQL;
    • Experience in supporting ERP applications;
    • Ability to understand business processes and connect them to IT Systems logic;
    • Ability to understand and prioritize the needs of the customer;
    • Ability to communicate and collaborate efficiently;
    • Proficiency in English;
    • High interest in continuous learning and development ( new tools, technologies, methodologies);
    • Ability to create proof of concepts together with the clients;
    • Self-motivation to achieve consistently high quality results;
    • Very good analytical skills and open to ideas and new challenges;

    Additional Information

    We're ready to train and reward you:

    • Lunch and holiday are provided by us through meal vouchers and holiday bonus;
    • Your health is a priority for us, that's why you benefit from private medical insurance;
    • Your performance is rewarded with team or individual bonuses;
    • You get extra days off for various occasions;
    • You have access to psychological, financial and legal counselling for you and your family;
    • You get holiday and special occasion bonuses (Christmas, Easter, 1 June);
    • You get a referral bonus for new #METROCHAMPIONS for our team;
    • You get discounts on medical and sports subscriptions;
    • We value stability and reward it with extra vacation days and loyalty bonuses;

    If you identify with the description, apply and let's train together in the #METROCHAMPIONS team!

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