Digital Project Manager & Support

...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
also good-looking!...

This is in a nutshell the Lugera team in Romania.

A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”

And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

Everyone who applies for a Lugera job is officially a citizen of our republic!

Good knowledge of new technologies and of digital and internet culture (Microsoft Office, Adobe Suite);
Advanced knowledge of French (B2);
Good knowledge of English;
Work experience (preferably technical role, or experience in marketing / communication in a digital / media agency) - advantage;
Excellent communication skills, team player, proactive and creative.

Responding to customer queries in a timely and accurate way, via phone, email, or chat;
Identifying customer's needs and helping them with the use of our software-specific features and informing them about new features and functionalities;
Following up with customers to ensure their technical issues are resolved;
Assisting team members and Sales Managers on a prompt, efficient, and timely basis;
Analyzing and reporting product malfunctions and updating internal database with information about technical issues and useful discussions with customers.

PR/023887

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