TAC Engineer

Huawei is a global leader of ICT solutions, whose vision is to enrich life through communication.
Continuously innovating based on customer needs, we are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers.
Among our customers are 45 of the world's top 50 telecom operators and one third of the world’s population uses Huawei technologies. Huawei is active in more than 170 countries and has over 150,000 employees of which more than 70,000 are engaged in research and development (R&D).

We are diverse, and we embrace it. With us you have the opportunity to work in a dynamic, multinational environment with more than 150 nationalities worldwide. We seek and reward talent.

Join us for Building a Better Connected World!

TAC IP (Datacom Network) Product Line Engineers
 Familiar with TCP/IP & OSI protocol stack;
 Knowledge of routing protocols (OSPF, BGP, IS-IS);
 Knowledge of switching technologies and protocols (Vlans, STP);
 Knowledge of security features and protocols (IPSec, NAT, Radius/ Tacacs, Dot1x);
 Knowledge of network monitoring applications and protocols (SNMP, NMS);
 Strong troubleshooting skills (able to analyze debug outputs and packet captures);
 More than 1 year work experience in system integration or telecommunication will have priority;
 Any of the following languages is considered an advantage: French, Spanish, Italian, German, Polish, Turkish.

TAC IT (Storage & Servers) Product Line Engineers
 Familiar with servers and OS (Windows, Linux, Unix);
 Good understanding about the X86 server.
 Knowledge of SAN storage and protocols (FC, RAID, FCOE);
 Knowledge of NAS storage and protocols (CIFS, NFS, SCSI);
 Strong troubleshooting skills (able to analyze debug outputs and logs);
 Hands-on experience with servers, storage devices would be an advantage;
 Able to determine problems and deliver known solutions with a high level of customer satisfaction;
 Any of the following languages is considered an advantage: French, Spanish, Italian, German, Polish, Turkish.

TAC Access Network Product Line Engineers
 Familiar with last mile solution for fixed access network;
 Familiar with FTTx technologies;
 Familiar with TCP/IP & OSI protocol stack;
 Knowledge of xDSL technologies;
 Knowledge of switching technologies and protocols (Vlans, STP);
 Knowledge of network monitoring applications and protocols (SNMP, NMS);
 Strong troubleshooting skills (able to analyze debug outputs and packet captures);
 Nice to have basic Knowledge of Transmission (optical fiber, SDH, WDM);
 Nice to have CCNA trainings;
 More than 1-year work experience in system integration or telecommunication will have priority;
 German or Spanish language skills would be considered an advantage.

TAC Transmissions (FTTX) Product Line Engineers
 Familiar with TCP/IP & OSI protocol stack;
 Knowledge of routing protocols (OSPF, BGP, IS-IS) and MPLS VPN;
 Knowledge of switching technologies and protocols (Vlans, STP);
 Knowledge of SDH, WDM indicators, clock, equipment interoperability, Automatically Switched Optical Network (ASON), Error Checking and Correcting (ECC), Automatic Level Control (ALC), Automatic Power Equilibrium (APE), and Intelligent Power Adjustment (IPA);
 Strong troubleshooting skills (able to analyze debug outputs and packet captures);
 More than 1 year work experience in system integration or telecommunication will have priority;
 Any of the following languages is considered an advantage: French, Spanish, Italian, German, Polish, Turkish.

TAC Wireless Product Line Engineers
 Bachelor's degree in Telecommunications/ Computer Science
 Minimum 1 year in relevant role/domain - RAN / wireless transmission
 Familiar with 2G/3G/4G technologies;
 Familiar with radio transmission;
 Familiar with TCP/IP & OSI protocol stack;
 Knowledge of LTE Trunking;
 Knowledge of switching technologies and protocols (Vlans, STP);
 Knowledge of network monitoring applications and protocols (SNMP, NMS);
 Strong troubleshooting skills (able to analyze debug outputs and packet captures);
 Nice to have basic Knowledge of Transmission (optical fiber, SDH, WDM);
 Nice to have CCNA trainings;
 More than 1 year work experience in system integration or telecommunication will have priority;
 German or Spanish language skills would be considered an advantage.

 Handling customer service requests from all Europe for the assigned Product Line (IP/ IT/ Wireless/ Access/ Transmissions);
 Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support;
 Troubleshoot hardware or software problems, identify root cause and provide an effective solution within contractual SLA time;
 Performing network upgrades/ updates in accordance with the Change Management process;
 Provide detailed information on how to set up, configure or upgrade IP products and their features;
 Use trouble ticketing system for tracking customer interactions and fault analysis;
 Identify customers concerns and critical problems based on customer interaction.

• Annual bonus
• Medical subscription
• Gym membership
• Trainings
• Courses
• Bookster subscription
• Transport cost reimbursement
• Teambuildings / trips
• Laptop
• Meal vouchers