Customer Advisor with German & English - Bucharest

Life with us? It's more than just a paycheck. It's a fun-filled, future-building, community-connected, find-your-people lifestyle. We want everyone to have every opportunity to be the best version of themselves. And we offer everyone that opportunity.

We’ll be a great match if you:

- Are native or proficient both in German & English
- Are available to work from Monday to Friday, 10:00-19:00 (1 h break)
- Focus on proactivity, self-motivation, and a solution-orientated mindset within a team
- Are available to work from our office in Bucharest.

As a Customer Advisor in our team, you will:

- Review customer requests and expectations and respond to them according to their needs and situations
- Manage multichannel interactions to ensure a consistent customer experience
- Learn how to use software solutions specific for telecommunications industry that improve people’s lives
- Effectively manage all incoming incidents in a customer service environment
- Grow with the team and share achievements together

What we offer you:

- Performance bonus
- The option to choose from a board range of flexible benefits through MY Benefit Platform
- Bring-a-friend (referral) bonus
- Full paid training about the project you will be working on
- Career development program, specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program