Junior Process Management with German

ATOS is a global leader in digital transformation with employees in 71 countries and annual revenue of € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.

The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

The Process Manager works closely with Program Management for the customer and other delivery organizations;
- Builds long-term relationships with internal colleagues;
- Successful delivery against commitments and deadlines;
- Prepare recurrent status presentation to all defined stakeholders;
- Prepare and communicate lessons learnt;
- Responsible for establishment and consistent application of the process through the correct integration of the tools, resources, platforms, applications and databases”
-Works with the Service Delivery Manager to ensure coordination and communication with the customer
-Ensure process integration with the other ITIL processes;
-Focuses on business requirements and business risk management and compliancy;
-Analyze ticket records to determine any trends or apparent problems that occur, produce regular management reports, ensure SLAs and KPIs are tracked and met;
-Maintains and improves process effectiveness (quality), process efficiency (cost), process performance (throughput) and process vulnerability (security);
-Initiates follow-up actions to correct any problems or inefficiencies arising during execution of the Process and highlights any issues or ideas of improvement.

- Good understanding of ITIL theory and operational aspects of their process;
- Competent with Microsoft Office;
- Demonstrated ability to work on both independent tasks and in a team environment;
- Analytical mind, strong in finding errors in complex processes using troubleshooting skills;
- Think End2End, able to organize a group of people to solve a specific problem in different fields;
- Supportive attitude, good communication skills;
- Excellent communication skills in English and German.

What we offer:
We are a company that cares about employees happiness as well as company growth. Atos offers not only a growth-oriented and exciting workplace, but also a rewarding work experience, with competitive pay and benefits packages:
Training and certifications: Ongoing In-depth training with current and emerging products and technologies;
Flexible benefits: Medical program, Sports benefits, Lunch vouchers, Mobile phone;
Laptop;
Extra vacation days;

ATOS is a global leader in digital transformation with employees in 71 countries and annual revenue of € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.
The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify.
The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.