Junior Support Specialist (Internship for 6 months) - IKEA

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Angajator: Joburi studenti si programe de internship - Hipo.ro
Domeniu:
  • Inginerie
  • Internship
  • IT Hardware
    • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
    • Actualizat la: 27.02.2023
    Job remote: On-site

     

    Job description

    What you need to know

    Ingka Investments Romania (part of INGKA Group) - Bucharest
    Ingka Investments is the investment arm of Ingka Group. The IKEA vision guides us as we lead home furnishing retail into the future. To secure Ingka Group’s long-term growth and financial strength, we make responsible investments in people and businesses that make a positive difference to people and planet. Aside the Retail investments, until now we have two Investments portfolios in Romania: Forestland and Renewable Energy.
    As a Junior Support Specialist (Internship), we can offer you:
    •A paid internship and a place to learn
    •A supportive and collaborative culture
    •An inclusive and fun workplace where we mix our love for nature with technology
    •Flexible working so that you can fit your lifestyle with our schedule
    •The possibility to connect to the many departments and learn from their experience so it can benefit you for your future career
    •Access to our learning platforms

    What you'll be doing day to day

    Here is what we expect you to do….
    •Provide technical support to the users for Office 365 tools and Power Platform
    •Troubleshoot and resolve technical issues related to these tools
    •Assist the user account management and access control
    •Communicate effectively with users to ensure their issues are resolved in a timely manner
    •Collaborate with other support functions in order to solve all raised issues
    •Document and maintain accurate records of all support interactions

    ... with the knowledge and capabilities, we expect you to have… 

    •Good knowledge of Microsoft Office 365 apps
    •Basic knowledge of Power Platform
    •Basic knowledge of user management tools
    •Ability to handle multiple priorities, while maintaining attention to details
    •Positive attitude, driven and willing to learn
    •High level of proficiency in English

    Together as a team

    The Junior Support Specialist will work closely with the Solutions Team to troubleshoot and resolve technical issues. You will gain valuable experience in a field of technical support and user management.

    Apply now!

    If you recognize yourself in the above description and if you are currently enrolled in a relevant degree program (such as Computer Science or Information technology) or recently graduated, if you have a genuine and curiosity about Microsoft applications, and if you have a flexible, hands-on and pro-active approach and drive to get the job done, we are curious to meet you.

    Please note that our selection process starts even before the job advertisement is closed. Once we have found a suitable candidate, we will end the selection process and cannot consider any further applications.
    Only suitable candidates will be contacted.

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