Fulfillment Operator

Employer: IDEMIA Romania
  • Production
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 22.03.2023
    Job remote: Remote(from home)
    Short company description

    IDEMIA, the global leader in Augmented Identity, provides a trusted environment enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space.


    - Automatic or manual fulfillment processing
    - Acquiring materials from stock
    - Acquiring cards from stock (vault)
    - Cards personalization and card personalization quality check (visual and logical if needed)
    - Setting up the machines as per card fulfillment specs: correct job setup allocation, envelope, carrier & other inserts
    - Fulfillment production quality check
    - Quantity reconciliation based on number of cards to be produced and actuals (no missing cards, no doubled cards)
    - Sorting as per customer's requests (regions, branches, different couriers etc)
    - Packing as per delivery requirements (delivery units - boxes, big envelopes etc)
    - Receive ready to dispatch cards and envelops from upstream personalization or fulfillment cells  - no of delivery units
    - Perform quantity reconciliation of received cards vs. the work orders details
    - Ensure accurate dispatch customer specific requirements (sorting or other predefined process) are met prior to handover to the dedicated courier
    - Ensure the correct follow-up on specific quality monitoring procedures
    - Any other tasks or duties assigned by the direct manager


    - Ensuring the proper performance of the tasks entrusted to him in a timely manner and with the highest quality standards;
    - Participating in the process of information flow in the company, providing other team members with important and up-to-date information related to their work and the team
    - Scheduled implementation of tasks both in routine activities and in the event of special needs in Production while maintaining the highest quality of the product
    - Monitoring production flows with the use of available indicators, thus ensuring the achievement of specific goals
    - Maintaining and increasing productivity, initiating and implementing improvements in consultation with the management and employees of other areas
    - Implementing Lean Manufacturing
    - Ensuring the safety and efficiency of you and your colleagues in the assigned production area
    - Ensuring the safety of devices in the assigned production area
    Following all company procedures
    - Effective communication with colleagues, direct supervisor and management.
    - Training of employees in the assigned task area
    - Maintaining a clean and safe workplace, in accordance with the 5S protocol adopted by the Company
    - Report and implement ideas about possible savings in our operations
    - Maintain a good atmosphere at work and good relations with colleagues.
    - Performing other tasks ordered by superiors or resulting from the existing responsibilities.