Benefits Advisor with French

Talent Stream is looking to join forces and place candidates who:
- Have minimum three (3) years worth of experience
- Throughout their career, have achieved excellent results they are proud of
- Are looking for the right organization where they can make a long-lasting, positive contribution

Modern recruitment requires a higher degree of professionalism and client service standards which exceed the ones practiced today on the Romanian market.

Requirements:
• University degree
• Fluency in French
• Minimum 1 year experience in Customer Support
• Good command of MS Office tools (word, excel, teams etc)
• Structure and organisation;
• Attention to details ;
• Curiosity and eager to learn new things;
• Team spirit and can do attitude.

Responsibilities:
• Provide support to the Michelin employees in France regarding the equipment of their tires
• Process the tires requests (first equipment, replacement and wear) coming by phone or email, according to the eligibility rules of the company, the technical choice of the tires, the availability of stock and legislation in force
• Apply the eligibility rules of the company, the technical choice of the tires, the availability of stock and legislation in force
• Collaborate with the internal and external stakeholders for the invoicing process
• Update each employee’s profile according to the last equipment data and visit in a fitting center
• Check and close the files of the employees after their departure from the company
• Ensure and improve, if needed, the data quality in the reference systems
• Propose appropriate actions in case of discrepancies regarding the employee’s car technical data in the system