ITSM Data Architect

At Evolve today we offer complex Human Resources services, from business consulting to headhunting and recruitment. We have extensive experience in finding talented professionals, for a variety of industries, especially in the IT sector.
We started with a dream: to create a Human Resources company with a strong, unique profile on the market, deeply shaped by our core values: commitment to performance, professionalism, a balanced approach and deep satisfaction for our clients.
From that moment, we nurtured special relationships and we continuously evolved, being flexible, but staying true to our values. We aim higher and higher and we invite you to EVOLVE with us!

For our business partner, a diversified global financial markets infrastructure and data business, we are looking for an ITSM Data Architect, passionate about the bigger picture of how the technology industry is evolving, ready to ask difficult questions and take care of complicated scenarios.

If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career.


Requirements:

Bachelors degree or equivalent in an IT-related field
At least 5 years of experience working within a global ITSM and Data, CSDM
Previous ITSM Data Service Architecture experience in a global enterprise environment is desirable
Relevant industry qualifications, ITIL Expert
Transformational ITSM experience in data, process, and tooling
ServiceNow experience is essential
Stakeholder and Team management
Excellent communication skills- written and verbal in English.
Ability to influence others and promote the service/team.

Reporting to the ITSM Architecture & Governance Sr. Manager, the ITSM Architecture team is responsible for the ITSM operating model and strategy, supporting projects and leading the development of our lead design authority in providing expert guidance and maturity covering ITSM processes, data, and tooling.
The role of ITSM Data Architect will need to have a strong focus on SACM/CMDB capabilities, including the associated data models, providing leadership and driving maturity in our ITSM strategy and design.
Experience with the Common Services Data Model (CSDM) in ServiceNow is essential as we look to continually improve our operations and regulatory requirements on a mature ITSM Data model.

Benefits:

25 days holiday per year
1 additional day off for your Birthday
Annual wellness allowance
Share Purchase Plan
Medical Health Insurance
Medical Subscription (preventive medical services)
Dental Coverage
Life insurance
Pillar 3 Private Pension
Meal Vouchers
Flexible Benefits
Bookster
Volunteering Events
Team Building Events.

• Medical subscription
• Dental subscription
• Medical insurance
• Life insurance
• Private pension
• Bookster subscription
• Extra days off
• Parties / company events
• Meal vouchers