Contact Center Associate - German (plus English) Work from office
This job is no longer active!View all jobs IGT Solutions activeView all jobs Contact Center Associate - German (plus English) Work from office active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs Tourism active on Hipo.roView all jobs Sales active on Hipo.ro |
Employer: | IGT Solutions |
Domain: |
|
Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
|
Updated at: | 03.07.2023 |
Remote work: | On-site |
Key Responsibilities
- Deliver exemplary customer service via phone calls / email / social media
- As part of the Contact Center team, manage phone calls /email / social media customer’s requests and handle queries about new reservations, changes to existing bookings and other aspects of hotels, services, baggage queries
Your Profile
- Excellent speaking and writing skills in German (C1 level) and English – fluency in speaking and writing correctly and at ease - mandatory
- Previous work experience in an international tourism environment is a valuable advantage, but not mandatory
- Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
- Graduate in any discipline / Under graduates
- Willingness to search for required information from customer with a strong focus on solving client’s requests
- Proficient in Microsoft Office, Outlook, Social Media
- Willing to work in a contact center environment with rotational shifts
- Willingness to work from office
We Offer
- Competitive salary package
- Thorough training enabling all team to perform effectively
- Career growth opportunities within an international developing team
Job-uri similare care te-ar putea interesa: |
|
---|---|
Contact Center Associate – German (plus English) Work From Office BUCURESTI, | |
Contact Center Associate - French (plus English) Back-office BUCURESTI, Job national | |
Contact Center Sales Associate – German (plus English) Remote | |
Vezi job-uri similare (511) |
Raporteaza eroarea la