Solution Designer – CIO CEE CEE Digital Channels Evolution

We share one common purpose – empowering communities to progress.
We are change makers, and we are not afraid of thinking big. Are you one of us?

What we expect from you?

Qualifications & Competencies:

Mandatory:
• Degree in technical studies (computers, banking, finances, economics etc.)
• At least 3 years of experience in analyzing and designing solutions for different systems;
• Emphasis on solutions that not only meet the functional objectives but also meet ;operational requirements such as scalability, security, extensibility, flexibility and manageability;
• Strong problem solving, analytical skills and a strong desire to innovate and learn new technologies and techniques;
• Ability to influence stakeholders and work closely with them to determine acceptable solutions;
• Strong planning, organizational and time management skills;
• Advanced documentation skills;
• Good technical skills (SQL, Databases, XML, Web services, MQ);
• Ability to switch between projects;
• Good command of English both spoken and written;
• Ability to directly deal with technical analysts and developers;
• Ability to work in virtual teams and matrixed organizations.

Nice to have:
• A degree in IT / Computer Science;
• Experience in both Waterfall & Agile projects;
• Knowledge of banking business with focus on Digital Channels (Internet & Mobile Banking) domain.

Personality & Soft Skills:
▪ Open-minded, structured and result oriented personality;
▪ Excellent research, troubleshooting, and fact-finding skills;
▪ Willing to learn new things;
▪ Respectful to multicultural environment;
▪ Pragmatic and problem-solving mind;
▪ Good negotiator focused on win-win solutions;
▪ Ability to work in challenging environment, “can do” and “extra mile” attitude.

What will you be doing in this role?

Key tasks and responsibilities:

• Elicits, captures, analyzes, refines, articulates and documents business requirements, epics, user stories, acceptance;
• Works with stakeholders to clarify business requirements and document solutions for each of our digital channels;
• Delivers elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables;
• Uses data to define solutions that will improve the customer experience, taking an evidence-based approach to decision making;
• Develops business and application domain knowledge related to customer touchpoints that align with the digital strategy and roadmap;
• Follows established procedures and recommend changes to improve process;
• Provides functional support during the full implementation lifecycle of Digital Channel features (Internet Banking, Mobile Banking & Digital Sales Platform);
• Improves systems by studying current practices and designs modifications;
• Provides support and training for other teams (QA, DEV) and clients;
• Follows our competitors and the industry.

Our offer to you?

• Flexible working hours;
• The possibility of working remote 2 days/ week;
• A professional but still friendly work environment;
• Access to our benefits platform with a dedicated budget that you will be able to use, in order to choose the most suitable benefits for You;
• Healthcare services from one of the agreed providers (3 potential options);
• Holidays accorded based on your working experience (21 up to 25 days);
• Career in a leading international banking group, build on the diversity of its strong local roots;
• Dynamic and challenging environment, full of growing opportunities;
• Enhance knowledge and skills, setting solid foundations for a professional development in the IT area of the financial industry.