Vendor Management role in Timisoara with English speakers

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

Requirements:
• 5 years to 7 Year experience in content moderation
• Excellent communication and relationship-building skills
• Fluent in English
• Mentally strong and having a great emotional intelligence
• Passionate about doing the right thing, not afraid to say NO and knowing how to take calculated risks to create maximum impact
• Education - Graduate/Post Graduate/MBA

Responsibilities:
• Own the project operation team and the processes, policy, and the outcome of the moderation. The content moderation will cover all products and services of the product
• Collaborate - With stakeholders such as business, developers, community managers and operation to ensure continuous alignment, with an open mind to listen carefully and decide the most important aspects of content moderation
• Execute - Become a business owner for the results of the content moderation. Against KPIs, conduct overlapping, multivariate experiments, to better understand behaviour patterns/trends, and iterate to enhance all areas of content moderation policy and its implementation in both services and processes.
• Deliver on all client
• Conduct weekly, Monthly, Quarterly business reviews with both internal and external stakeholders
• Experience as a content moderation manager driving globally distributed team of internal resources as well as external resources especially in building
• Drive improvements and optimization in teams, services, tools, processes and policies
• Driven to build a great team
• Maintain key metrics of PNL, EBITDA and EBITDA %

Benefits:
• Motivating & competitive salary based on your skills & know-how;
• If you have a financial problem that you want to resolve fast, we got your back by providing salary in advance;
• We are constantly thinking on how to support you on saving more money, so we are offering discounts to all our partners which are over +900;
• If you are looking for an international career, now you have the chance to join a TOP 50 IT company also mentioned in Forbes. What is more amazing is that we offer a stable job, and growth opportunities are always present! Our philosophy is to support, listen, help and train our colleagues to deliver the best results and to keep a positive climate, fresh energy and the possibility to leave your mark in a global company;
• If you are like us, and you feel good when you help others in need, then you have the amazing opportunity to join our community where we are fighting to make the world a better place by offering
Corporate Social Responsibility campaigns;
• You will also have the opportunity to sharpen your language skillsets with our multicultural environment;
• We also have an E-Learning Platform where you have the chance to develop further your skills and keep being amazing;
• Your health has the highest importance to us, and we are proud to say that we offer probably one of the best and Top Tier medical packages from Romania, with the area of coverage also outside the borders and with open doors to all Hospitals and Private Clinics world wide (excluding SUA) up to 100.000 EUR per annum maximum claim;
• We talked about the body and soul, and of course we are talking about the mind as well, we don’t want you to burn out, so we are supporting you by offering a vacation bonus if you take at least 10 consecutive days, because we are really thinking of you and how much quality time is important to us all as relaxation and health;
• Together we are making a difference, that’s why you will have constant support and counselling all the way up!
• We do love our happy moments so in order to celebrate with you, we are offering you a bonus for the birth of your child.
• We are here for you and got your back even in a tragic event or unforseen situation by offering a bonus payment;
• Meal vouchers with the value of 20 RON per voucher for food or groceries;
• We do support you in having a balanced life and to boost up your immunity (especially in this period of time) by offering a reimbursement for Sports subscription;