Client Service Management with German

Angajator: Accenture
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 02.10.2022
    Scurta descriere a companiei

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

    Cerinte

    Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

    Here, you’ll match your ingenuity with the latest technology to make incredible things.

    In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

    In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

    Skills that make your work successful:

    You have a bachelor’s degree, preferably in a Science/Technical field;
    You have a minimum Upper Intermediate (B2) German & English language skills;
    You are autonomous and proactive;
    You are organized, and possess with good communication & negotiation skills
    Technical matters don’t scare you, you embrace them

    Responsabilitati

    Every day is a process of growth, being responsible of:

    Handle a portfolio of clients from various industries in a project management based role;
    Act proactively to create and maintain relationship with the clients through data investigation and recurrent governance meetings;
    Communicate closely with the client and internal departments to clarify issues, set expectations and ensure the requests are resolved in due time;
    Create various reports and present them in client meetings;
    Work with specific tools and become an expert in Telecom & Networking industry.

    Alte informatii

    How we truly care:

    Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.
    Travel virtually around the globe, working in a diverse and multicultural environment.
    Benefit from health insurance and support from a mental health therapist, to keep your life balanced.
    Have fun while working, participating in internal company events, sports activities and community initiatives.
    Save money doing the things you love, having access to different discounts on products and services.
    If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.
    Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.
    For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!