Airbnb CX Partner Spanish & English(Work from home)

Are you looking for a great career and a place to shine?

Join us as a Resolution Customer Agent on our Airbnb project!

Your profile:

• Ability to write and speak fluently, clearly and concisely in Spanish and English
• Availability for a full-time schedule, in shifts covering 09:00 AM - 01:00 AM, Monday - Sunday, 5 days/ week
• Excellent problem-solving abilities
• Empathetic and can communicate in a caring and friendly manner
• Strong time management skills and motivation to exceed expectations
• Enjoy working in a fast-paced environment
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
• Strong team spirit with passion and drive to help users and deliver the best in customer service.
• High level of mediation and composure

As a Customer Support Agent:

• You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness.
• You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.
• You’ll be the face of some of the world’s top brands!
• Are you looking for a great career and a place to shine?

We offer:

- Stable job - permanent labor contracts
- Above-average fixed salary, performance bonuses
- Monthly meal tickets
- Gym subscriptions reimbursement, after the trial period
- International career - paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage
- Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more