Working Student - IT Support

Company Description

Welcome to a place where your ideas lead to something big. Welcome to Bosch. Whether in areas of mobility, industrial technology, consumer goods, or energy and building technology: Bosch makes a decisive contribution to improving the quality of life of this generation and those to come. This is only possible with a global network of more than 405,000 highly committed employees, with pioneers who break new technical ground every day. So why not join us in starting something remarkable?
Make it happen.

What distinguishes you:

• A student willing to learn about IT technologies
• Hardware skills (PCs, laptops, printers, multifunctional printers, tablets, smartphones, servers, monitors, phones, multimedia devices, etc.)
• Software skills : Windows 7/8/10 troubleshooting, Command Line, File and Folder Security, Windows Services, Windows Server, Active Directory, Microsoft Office, SCCM
• Strong Customer orientation skills
• Good English skills - both written and spoken

#LikeABosch Benefits:

• 25 days of annual leave, because work-life balance is essential to us;
• Flexible working hours
• Private medical insurance, because your health is a priority to us;
• Flexible benefits - On top of your salary, we offer you a monthly budget via your benefit account, which can be used for several different services;
• Inspiring working conditions.

After you followed all the required steps on our platform, you will receive an e-mail for GDPR compliance. 

Only those applicants who give their agreement will receive a feedback from us.

Any other questions? Feel free to e-mail me on Bianca-Nicoleta.Chirila@ro.bosch.com  and I will come with an answer shortly. 

Your contribution to something big :

You will be part of a very young, friendly and dynamic team of support engineers that is responsible for maintaining the entire IT infrastructure in the location, based on the latest technologies and hardware.

• Deliver on-site and remote support, Investigate and solve requests from employees related to network, hardware and software issues
• Providing technical assistance and consultation to other members of the organization
• Hardware / software administration and maintenance on IT infrastructure
• Install, maintaining and upgrade software systems to perform optimally
• Deliver basic IT training to end users when needed
• Document cases for incidents
• Ensure that corporate policies and best practices are applied to all devices
• Interacting with external vendors regarding repair of hardware
• Being proactive, identifying and communicating potential improvement to his manager
• Ensuring the proper follow-up on issues and requests
• Updating the knowledge base with newly diagnosed problems
• Install, deploy and maintain new IT hardware and software accordingly to Corporate standard procedures and test their functionality according to operational procedures
• Analyze local business requests and give standardized solutions based on corporate guidelines
• Execute hardware and software roll-outs
• Purchasing IT hardware / software / services
• Escalating problems to the next level of support when necessary
• Assist in evaluating new requirements, technical design and standards