IT Help Desk

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Employer: ABC Human Capital
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 13.09.2022
    Remote work: On-site
    Short company description

    ABC Human Capital este urmarea fireasca a experientei castigate de fondatorul companiei, in acest domeniu vast, complex, provocator, in continua miscare si schimbare al resurselor umane.
    Anul 2005 a reprezentat momentul concretizarii unui ideal: fondarea unei agentii de recrutare si executive search ce pune la dispozitia clientilor sai atat consultanta in recrutare si headhunting, precum si intreaga gama de servicii aferente capitalului uman.
    Adaptam cu succes noile tendinte din domeniul Resurselor Umane si utilizam creativ oportunitatile pe care le ofera mediul economic pentru atingerea target-urilor comerciale si de comunicare ale partenerilor nostri.
    Activitatea noastra se traduce in solutii inteligente bazate pe baze de date complete si complexe, aplicatii web, portaluri de informare si socializare, baterii de teste concepute si implementate impreuna cu fiecare dintre parteneri, campanii de marketing online si headhunting.

    Requirements

    Customer-focused, strong negotiation and communication skills
    Advanced skill in anticipating company needs
    IT proficiency (ERP, MS Office package, etc)
    Problem-solving skill and initiative.
    Active Directory knowledge.
    Knowledge of Windows Server, file permissions, user accounts, file and printer sharing.
    Genuine interest in Informatics and Telecommunications topics
    Microsoft Office 365.
    Ensure the hardware and software inventory for the number and location of all assets as well as user accounts administration
    Assist IT team with projects, network design and IT environment improvement
    Good English knowledge (mandatory requirement)

    Responsibilities

    Troubleshoot system and network problems, diagnose and solve hardware or software faults
    Provide help desk support to internal users
    Provide remote and on-site technical and application support;
    Install and maintain the operating system, business applications, and network;
    Diagnose, fix and escalate technical problems for the internal users;
    Provide hands-on training on the system and business software;
    Ensure IT procedure for antivirus
    Set up and deliver monthly business reports of business metrics;
    Advise management on further development of IT infrastructure (costs-benefits analysis, risk analysis).

    Other info

    Professional and Personal development environment
    Motivating and Competitive employment package
    Meal tickets
    Medical insurance
    21 Vacation days

    Please send your CV to the following e-mail address: recrutare[@]abchumancapital.ro

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