Customer Support Specialist
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Employer: | confidential |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 31.07.2022 |
Remote work: | On-site |
- Advanced knowledge of written and spoken English and German;
- University graduate or final year of study;
- Previous experience - is an advantage;
- Good communication skills and customer focus/orientation.
- Answer customer inquiries and communicate the process and procedures for clear understanding;
- Act as primary point of contact to accept service orders from customers via email, EDI and phone;
- Review order requests against defined set of requirements to determine compliance;
- Process various customer requests.
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