IT Security Incident Manager

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Employer: Edenred Digital Center
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 30.07.2022
    Short company description

    Edenred is a pioneer, a tech leader and the everyday companion for people at work across more than 46 countries.
    Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. At Edenred, our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow.
    The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's largest Digital hub for strategic Tech projects.


    Must have:

    4+ year of experience in managing IT security incidents
    Nice to have:
    Experience in IT Internal Audit, IT Risk & Compliance.
    Certification in information security (or related) such as CISM, CISA, CISSP
    Well versed in the information security issues affecting financial service organizations
    Experience defining, implementing, maintaining and monitoring Data Loss Prevention security alerts


    Mandatory: English (Current team split between Paris and Bucharest - all meetings and deliverables must be in English)
    Nice to have: Spanish, French or Portuguese

    Soft Skills:

    Solution oriented
    Ability to see the big picture
    Ability to discuss with non-IT profiles.


    The IT Security Incident Manager will:

    Improve and strengthen the Global IT security incident response capabilities (coordination, communication, processes, reporting, action plan definition, etc.)
    Coordinate IT security incident management: Ensuring that all required stakeholders are involve, that proper actions are taken, that remediation plan are documented and implemented.
    Ensure that legal or regulatory requirements are respected (working closely with legal departments)
    Work closely with Edenred Security Operation Center (SOC), Application owners, IT infrastructures & operations, business owners and local CISO to improve global IT security and update detection use case.
    Lead and improve the DLP capabilities of Edenred by leveraging on existing IT and security capabilities (O365 E3, web proxy, email proxy, endpoint security solutions, etc.) and in accordance with local regulations and business needs.
    Define together with business and project managers what data need to be protected and how, what kind of alerts to be implemented, etc.
    Identify processes, controls and tools to improve Edenred’s DLP capabilities
    Monitor Data Loss Prevention (DLP) alerts that are generated from the tools.

    The IT security incident manager will interface with many profiles (IT Operations, Network Operations, Infrastructure teams, Legal, Risk Management, Human resources, Business leaders) and from many countries/regions (Americas, Europe, APAC).

    As part of Global IT compliance & security team and depending on your background, the IT security incident manager will also be part of some of the many other topics addressed by the Global IT security team.

    Through this position you will have to work with both business and IT teams in many different BU across the world. It will give you the opportunity to acquire a good understanding of all Edenred’s activities and how they are evolving, giving you many levers to continuity your career within Edenred.

    Other info

    Joining us means:

    Taking part in an ambitious corporate project
    Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
    Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit.


    You will greatly contribute to build the project that will improve the customers’ experience on an international level
    You will get exposure to various global cultures and teams
    You will be working with the newest technologies to build a new platform from scratch
    We offer you a very pleasant working environment, in the heart of Bucharest
    We also have for you: meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.

    And we do not stop here!