Business Analyst

We build strong relationships based on highest level of integrity, quality and quality.
Key Talents provides a various rage of services to companies and individuals focusing on recruitment, training, career advisory, QA audit, IT consultancy services, QA training delivered for individuals or client’s internal teams.

Academic degree - advantage for computer science / computer engineering / information systems - also possible for
new graduates.
Experience in MS SQL: the ability to understand and write complex queries
Ability to design and draw workflows using Visio.
Knowledge and experience in using Business Objects SAP.
Building Dashboards in software such as Tableau
Computer literate & able to quickly learn in-house applications.
Expert level in Excel, Visio, PowerPoint & other Microsoft Office Applications.
Ability to understand the systems and specification documents.
The ability to analyze monitoring reports and follow up on issues raised in them.
Ability to work in tight schedule projects and a dynamic environment.
Motivated, with the ability to learn independently.
High communication skills.

Form part of the CS & DD leadership and provide analytical services to the business unit managers and other
departments across the Company.
Analytics on customer behavior related to Safer Gambling, Customer Affordability, AML, KYC, and Enhanced Due
Diligence.
Building Dashboards for related CS & DD operations and management.
Producing analysis and identifying gaps on high-risk customers in our current risk operations with proposals on
optimization.
Producing business impact analysis on new proposals for further risk mitigation measures
Building QA analysis reports ensures that day-to-day operations are working effectively and according to design.
Analyzing the CS & DD operations (100+ staff) and assessing performance with recommendations for improvements.
Maintaining and adapting headcount models ensuring the business unit leaders are aware of any recruitment
requirements.
Liaise with CS & DD department teams and assist them in their work inquiries and day-to-day operations – through
running and reviewing reports.
Producing complete analysis with clear impacts and proposals.
Sound basis of analysis.
Meeting tight deadlines.
Quality of Presentation and communication of information.
Number of risks identified independently through own initiatives resulting in business proposals.
Identifying all potential risks of failures in operations and setting up QA measures to ensure they are picked up.
The quality and quantity of reports/analysis provided, and the actions taken upon these.
Good working relationships with stakeholders across all locations.

Welcome package that you will feel like being part of the team
Tailored career development plan
Medical insurance
Flexible working schedule