Customer Support Engineer with English

Angajator: Gi Group Romania
Domeniu:
  • Customer support - Client service
  • Inginerie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 04.07.2022
    Scurta descriere a companiei

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.

    Cerinte

    - Graduate of a Polytechnics University- preferably electrical or electronic;
    - Fluency in English;
    - At least 1 year of experience in customer support field is mandatory requested;
    - Being interested/ motivated to learn more about power electronics.

    Responsabilitati

    - Provide after-sales assistance for the Solar products developed by the client, by phone8and by mail, to the customers from Europe, Australia, North America, MEA;
    - Onsite support in case of major or critical problems that can’t be solved by customer or local subcontractor according to SLA;
    - Responsible for Network Upgrade/Swap according to the team planning;
    - Responsibilities include but not limited to: Monitoring, updating Quality analysis and improvement processes.

    Alte informatii

    Offer:
    -Motivational salary package and annual performance bonus
    -Gym discounts;
    -Private Medical Insurance;
    -Paid 4 hours leave per month;
    -Flexible work schedule;
    -Opportunity to work on shifts;
    -Weekly fruit day;
    -Transport allowance;
    -Sim allowance;
    -Life time learning environment and tools.