Data Change Management Consultant

Deloitte Technology Delivery Center provides IT technology services to Deloitte Member Firm clients across Europe, the US, the Middle East and Africa. We are part of a strongly integrated global network of Deloitte Delivery Centers. Our methods, breadth and depth in capabilities, and experienced teams uniquely position us to deliver solutions, services and projects that traditionally would have been completed onshore.

We have expertise in multiple capabilities across Business Operations (Systems Delivery & Modernization, Cloud & Engineering, Operations Transformation), Customer & Marketing (Marketing & Commerce, Digital Customer, Digital Foundry & Operations), Enterprise Tech & Performance (SAP, ServiceNow, Anaplan), Human Capital (HR Transformation, Organizational Transformation), and Strategy, Analytics and M&A (Data Modernization & Analytics, AI Insights and Engagement).

Good understanding of business transformation and change management initiatives and project management principles

- Proven experience in corporate communication using different channels for different stakeholders groups

- Working knowledge of MS Office, Teams

- Good stakeholder management skills

- Outstanding organizational and planning abilities

- Proficient command of English

- Team player – working across countries

- Experience with change management deliverables (like stakeholder management, comms planning and impact assessments)

- High attention to details and structured work approach

- Ability to read, interpret, and verify data from multiple formats

- Ability to work independently on projects, report on work progress and estimates

- Excellent communication and report-writing skills

- Strong analytical and problem-solving skills related to inputting data, reporting and data visualization

- Experience/savviness in data reporting and visualization tools: Salesforce, Tableu, Power BI

Interpret project requirements to data needs and “clean” data received in line with the ChangeScout templates

- Prioritization of workload based on projects needs and deadlines

- Collaborate with the ChangeScout COE (tool supporting team in US and in India) for any support needed to create the necessary data sets and dashboards required for each project

- Manage each data requirement and collaborate with multiple stakeholders at the same time

- Work on data preparation (csv/excel format) and update for change instruments such as Stakeholder Analysis, Change Readiness Survey, Training Curriculum, Change Impact Assessment or Change Plans and Events

- Prepare dashboards and presentations including data analysis results and interpretations

- Work in a multidisciplinary and global team

- Be the ChangeScout SME / go to person for any support needed within the CM team

- Support with activities related to the increase of the ChangeScout business portfolio (e.g. via training)

- Share with the CM team learnings and best practices about ChangeScout and data quality

Expected usage of specific tools: client branding guidelines, WebEx Training Center (virtual sessions), Microsoft SharePoint & Office365 Tools, Salesforce.com