Collections Officer with Spanish/German/Arabic

Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

The skills & experience you need:

•Foreign language skills:

English language skills ( advanced speaking, writing and reading)
Spanish/German/Arabic language skills (speaking, writing and reading)

•Previous experience in order to cash / accounts receivable / collection is preferred

•Good verbal & written communication skills

•Rigorous and accurate working style

•Good working knowledge of MS Office (especially Excel)

•Previous exposure to ERP (SAP) tools would represent an advantage

•Team player

As part of this project and a new team, your role as a Collections Officer will be to build and co-manage a strong relationship with our client organization and monitor your performance based on SLA and KPIs defined for the countries being supported.



What you'll be doing:

•Creating and maintaining the Debtors database (on time and accurately);

•Sending invoices issued to debtors, in electronic format;

•Accounting processing of customer receipts and collection of amounts related to invoices issued to customers;

•Receivables management (evidence of due invoices, issuance of payment letters, creation of reports on the situation of debtors);

•Solving customer problems addressed by email/ phone;

•Preparation of reports including payment due dates;

•Ensuring the fulfillment of the performance indicators according to the contract with the client;

•Providing data for the monthly calculation of performance indicators;

•Making reports, testing new procedures & programs, creating and updating SOPs;

Perks of working with us:

• Fantastic opportunity to work for one of the biggest brands in the world in a unique work environment

• Great career opportunity with a leading international outsourcing company

• Opportunity of personal development in a multinational working environment

• Competitive salary with attractive set of social benefits

• Access to a variety of benefits available through a flexible package that can be customized depending on each employees’ needs

• Personal and professional development through a variety of training programs (hard/soft skills)