Service Renewals Representative

Employer: Huawei Digital Power Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 19.05.2022
    Short company description

    Established in June 2021, Huawei Digital Power Technologies Co., Ltd. (Huawei Digital Power for short) is a leading global provider of digital power products and solutions.
    We are committed to integrating digital and power electronics technologies, developing clean power, and enabling digitalization to drive energy revolution for a better place, greener future.

    Requirements

    Leading power digitalization for a smart and sustainable world, Huawei Digital Power strives to help carriers improve efficiency and smarten up facilities.
    Our solutions help both telecom and tower carriers simplify facility deployment, improve power reliability, increase energy efficiency and make O&M smart, enable ICT networks to evolve to 5G and cloud smoothly.

    We are looking for a motivated candidate to join us as a: Spare Parts Delivery Specialist

    Requirements:

    - Educational background: bachelor's degree
    - Customer focused and excellent verbal and communication skills in English
    - High attention to details
    - Strong organizational and communication skills
    - Proficient in Microsoft Office applications – Power-Point, Microsoft Excel & Word, Outlook – database management tools, Internet navigation
    - Good customer skills
    - Proven influencing and negotiation skills
    - Strong objection handling abilities
    - Strong and motivated, responsible and initiative personality
    - Solution focused

    You have an advantage if you have:
    - Work experience: more than 2 years in the domain
    - If you have knowledge of other foreign languages would be a plus

    Responsibilities

    Responsibilities:

    - Renew support services for existing contracts and selling service support after point of system for Europe; insure the business annual target is achieved
    - Accountable for timely service renewals for small to medium-sized customers in assigned territory
    - Accurately forecasts business targets and opportunities in territory
    - Prepares correctly renewal Quotes
    - Support Local Offices for Named Accounts
    - Promptly handles and solves customer objections and complaints
    - Output business report
    - Take part in various improvement projects and initiate with the purpose to optimize work and achieve business objectives

    Other info

    Offer:

    - Motivational salary package and performance bonus
    - Gym discounts
    - Private Medical Insurance discounts
    - Paid 4 hours leave per month
    - Life time learning environment and tools



    Only suitable candidates will be contacted!


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